Ratings based on 99 Verified Reviews

3.8 out of 5
74% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Apr 2024
Affordable and easy to access transport
2 out of 5
by A verified traveler

Find somewhere else

Posted 25 Jan 2023 on Hotels
Another Summerhouse, another round of dodging the dirt. Showers are disgusting, hallways are dirty (carpets haven't been washed in years), kitchen is full of flies and REALLY SMALL. Nowhere to hang out, everything looks like has been attended to by a 3 year old and even that is generous.
5 out of 5
by A verified traveler

Posted 13 Aug 2022 on Wotif
The staff are amazing helpful and friendly always up for a chat
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Aug 2022
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jun 2021 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Mar 2020 on Hotels
1 out of 5
by A verified traveler from Brisbane

Posted 23 Jan 2020
The room are dirty the whole hostel is in poor condition ... over crowded
4 out of 5
by A verified traveler

Posted 27 Oct 2019
Close to the train station and bus stations. Excellent friendly staff.
3 out of 5
by A verified traveler from Canada

Posted 11 May 2019
Reception open long hours and staff very friendly and helpful. Peterpan travel office is attached to the lobby and they are also great...very helpful with booking travel and helping you find work. They also host regular social events and pub crawls...great if you are looking to meet new people. Kitchen and eating area too small for # of guests. Only 2 fridges (always packed) 2 ranges (always in use) and 2 sinks (often full of dirty dishes or food scraps). Breakfast pretty standard...toast, jam, peanut butter, cereal, coffee, tea. However there are so many people competing for space in the kitchen or at a table it feels more like a rugby scrum. Ask for a room with a window! Mine did not have one and it was dark, damp, a little stuffy and smelly. It was small and had very little storagr, However as a 4-bed mixed with no ensuite it did not seem very popular and was never full. Cleanliness...not a priority. Everything felt a little grungy, bathrooms were cleaned regularly however they were too small for the # of people using them so the floor and counters were almost always wet. Two things that I found especially problematic: dish towels in the kitchen were few and always in use, therefore always wet...very unhygienic. Also, they change the covers on the blankets between guests (as they should) however I witnessed staff laying the clean covers on the grody carpet to do it, so be aware that your "clean" linen might not be as clean as you think it is.
5 out of 5
by A verified traveler

The place to stay

Posted 24 Apr 2019 on Hotels
My second time staying here and if I'm ever in Brisbane I would stay again. The staff is very friendly and welcoming, the kitchen is to small but the hostel itself if all you need when in Brisbane. Location is amazing, just a few minutes walk from the main bus and train station and also Coles. Awesome.