Ratings based on 560 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Location was great
by A verified traveler
Posted 17 May 2024
Nice and spacious, clean space. The customer service was great. The only reason for 4 stars is because the hot water wasn't working in the upstairs shower and in the downstairs shower it was only working for increments at a time.
Comment from Hotel Management
24 May 2024 by Craig Whye - GM, Hotel Management
Thank You Anna for your 4/5 review and sorry you had some issues with the hot water. Just remember we are here 7am - 7pm and offer and after-hours service also. We hope to welcome you back again soon.
by A verified traveler
Posted 16 May 2024
Great place to stay as always. Dishwasher was broken and awaiting parts, but otherwise all good
Comment from Hotel Management
24 May 2024 by Craig Whye - GM, Hotel Management
Thanks Michael and apologies for this dishwasher, we are trying our best to get rectified ASAP. We hope to see you again soon
by A verified traveler from Stretton
Posted 8 May 2024
Comment from Hotel Management
24 May 2024 by Craig Whye - GM, Hotel Management
Thanks, Karen, for your 5/5 Review.
by A verified traveler
Posted 27 Apr 2024
Highly recomended
Comment from Hotel Management
24 May 2024 by Craig Whye - GM, Hotel Management
Thanks Giovanni, we look forward to seeing you again soon.
by A verified traveler
Posted 8 Mar 2024 on Wotif
Very user friendly unit in prime locale to enjoy the treats of The Valley
Comment from Hotel Management
17 Mar 2024 by Craig Whye - GM, Hotel Management
Thanks Thomas for the 5/5 Review. I am delighted that you had a positive stay. We look forward to welcoming you back again soon
by A verified traveler
Excellent value for money
Posted 1 Mar 2024 on HotelsGreat apartment for a short stay - excellent value for money and short walk to the heart of Fortitude Valley
Comment from Hotel Management
17 Mar 2024 by Craig Whye - GM, Hotel Management
Thank You Joanne for your 10/10 review. I am pleased taht you enjoyed our central location and the Apt was value for money. We hope to welcome you again soon.
by A verified traveler
Posted 22 Jan 2024
Great location. Fair price. Would stay again if required for trips into Fortitude Valley.
Comment from Hotel Management
5 Feb 2024 by Craig Whye - GM, Hotel Management
Thanks Andrew for your 4/5 reivew. Greta to heart you enjoyed our location and we look forward to seeing you again soon.
by A verified traveler
Great Location
Posted 15 Jan 2024 on HotelsEasy check in & great apartment except for shower breaking off when turned on & hitting me in the head. Rug in lounge room dangerous with curled end, which we had to be careful not to trip on.
Reported it to reception immediately, however the shower wasn’t fixed until the next day, so we couldn’t use the ensuite & had to share the main bathroom with family.
Disappointing as we deliberately booked an apartment with 2 bathrooms.
Great Location with easy access to everything.
Comment from Hotel Management
5 Feb 2024 by Craig Whye - GM, Hotel Management
Thanks, Maryse, for your review and comments. I will be sure to get the team to address the issues with the rug. Apologies we could not get the shower address immediately but pleased we were able to fix it the following day.
by A verified traveler
Posted 10 Jan 2024 on Wotif
Comment from Hotel Management
5 Feb 2024 by Craig Whye - GM, Hotel Management
Thanks, Jennifer, for your 5/5 review. I am glad you had a wonderful stay. We hope to see you again in the not-too-distant future
