Ratings based on 298 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Mar 2024
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Comment from Hotel Management
29 Mar 2024 by Chris & the Il Mondo Team, Hotel Management
Hello Paul,Thank you for scoring your stay.We would really like to understand how we could have done better to meet your expectationsUnfortunately we are unable to establish who you are and when you stayed at our Hotel.Kind regards,Chris & the Il Mondo Team
by A verified traveler
Posted 10 Mar 2024 on Wotif
Great stay
The bed was do comfortable, the pressure in the shower was amazing.
Lovely little touches like water left in the fridge for us and lovely toiletries
It just needed an exhaust fan in the bathroom that’s all.
But a very comfortable stay.
Thank you
Comment from Hotel Management
10 Mar 2024 by Chris & the Il Mondo Team, Hotel Management
Hello Rebecca,We are delighted to read your review which has been shared with every member of our Team.Your feedback and comments are greatly appreciated as to is your awarding us the perfect score of 5/5.Kind regards,Chris & the Il Mondo Team
by A verified traveler
Posted 10 Mar 2024 on Lastminute
Fantastic place to stay.
Comment from Hotel Management
10 Mar 2024 by Chris & the Il Mondo Team, Hotel Management
Hello Paul,Thank you for posting a review of your stay.We are delighted you found everything to be very much to your liking and we greatly appreciate that you have awarded us the perfect score of 5/5.Kind regards,Chris & the Il Mondo Team
by A verified traveler
very good value
Posted 7 Mar 2024 on Hotelsreally well appointed and comfortable hotel, very good value
Comment from Hotel Management
7 Mar 2024 by Chris & the Il Mondo Team, Hotel Management
Hello JanWe are delighted you found your room to be comfortable and representing very good value.Thank you for awarding us the perfect score of 10/10.Kind regards,Chris & the Il Mondo Team
by A verified traveler
Posted 22 Feb 2024 on Hotels
Comment from Hotel Management
23 Feb 2024 by Chris & the Il Mondo Team, Hotel Management
Hello inyoung,Thank you for awarding us the perfect score of 10/10.We are delighted you found everything very much to your liking,Kind regards,Chris & the Il Mondo Teamf
by A verified traveler
Posted 17 Feb 2024
Owners/Managers obviously focussed on customer service.
Comment from Hotel Management
17 Feb 2024 by Chris & the Il Mondo Team, Hotel Management
Hello Tim,Thank you for awarding us the perfect score of 5/5.Whilst we are focused on Customer Service we are also focused on the many other aspects of hospitality including room presentation, room cleanliness and the maintenance of our facilities.Thank you for choosing to stay with us,Kind regards,Chris & the Il Mondo Team
by A verified traveler
Posted 10 Feb 2024 on Hotels
Comment from Hotel Management
12 Feb 2024 by Chris & the Il Mondo Team, Hotel Management
Hello Barry,Thank you for awarding us the perfect score of 10/10.We are delighted you found everything to be very much to your liking.Kind regards,Chris & the Il Mondo Team
by A verified traveler
Posted 6 Feb 2024 on Hotels
Comment from Hotel Management
7 Feb 2024 by Chris & the Il Mondo Team, Hotel Management
Hello Paul,We are delighted you have awarded us the perfect score of 10/10.Thank you for choosing to stay with us,Kind regards,Chris & the Il Mondo Team
by A verified traveler
1st time in Australia
Posted 5 Feb 2024 on HotelsI was very impressed, check in was easy, they were very accommodating. Room had everything you could want. Great location would stay with them again!
Comment from Hotel Management
6 Feb 2024 by Chris & the Il Mondo Team, Hotel Management
Hello Sonya,Thank you for posting a review of your stay.We are delighted you found everything to be very much to your liking and that you have awarded us the perfect score of 10/10.Kind regards,Chris & the Il Mondo Team
by A verified traveler
Posted 4 Feb 2024 on Lastminute
Thank you Chris and staff for making our stay so special! The welcome you provided, service, room, cleanliness all added up to a great experience. We had a swim in the pool which was amazing and we were so close to the Japanese restaurant, Momo, which was exquisite and were only short walk away from the Brisbane Jazz Club. Il Mondo is highly recommended! Sincerely, Sean & Elise.
Comment from Hotel Management
4 Feb 2024 by Chris & the Il Mondo Team, Hotel Management
Hello Sean & Elise,We are delighted to read your review and we thank you for your kind and humbling comments and feedback.It was a pleasure to offer you our hospitality,Kind regards,Chris & the Il Mondo Team
