Ratings based on 989 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
We had to move rooms because the thermostat was broken and stuck on 74. The other room was the same and we were checking out the next day so we just didnt bother. The shampoo, conditioner and body wash were missing in both rooms. At one point we found the cleaning lady on her phone laying on the couch and was surprised when we passed by. Old hotel that was supposed to have been refurbished but issues still persist. Id give it a 1 star but the front desk, the maintenance and the dining crew were super nice and accomodating. 2 stars overall, will not come back.
by A verified traveler
Posted 6 May 2024
Friendly staff, good breakfast options. Bit isolated from any local amenities, but overall great value for money
by A verified traveler
Posted 30 Apr 2024
Poor
by A verified traveler
Posted 19 Mar 2024
Comment from Hotel Management
21 Mar 2024 by The Homewood Suites Team, Hotel Management
Thank you for the wonderful review. We're so happy you enjoyed your stay while visiting Brisbane. We value all of our guests and always do our best to ensure that you will enjoy your visit. We look forward to having you return should you find yourself in the area!
by A verified traveler
Posted 16 Mar 2024
I like how it’s out the way from the city, quiet and easy parking
Comment from Hotel Management
21 Mar 2024 by The Homewood Suites North SFO Team, Hotel Management
Thank you for the wonderful review. We're so happy to see you enjoyed your stay. We hope you felt at home and can’t wait to welcome you home soon!
by A verified traveler from Surrey
Posted 24 Feb 2024
by A verified traveler from Campbell
Posted 19 Feb 2024
This property is located in the perfect spot for rest and relaxation.
Comment from Hotel Management
21 Mar 2024 by The Homewood Suites North SFO Team, Hotel Management
Thank you for the wonderful review. We're so happy to see you enjoyed your stay. We hope you felt at home and can’t wait to welcome you home soon!
by A verified traveler
Posted 12 Feb 2024 on Hotels
Everything was just about ok front desk was a little rude. Could not get WiFi in our room which was very frustrating!
Comment from Hotel Management
21 Mar 2024 by The Homewood Suites North SFO Team, Hotel Management
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; We are very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the future.
by A verified traveler
Posted 10 Feb 2024
Great
by A verified traveler
Too noisy
Posted 1 Feb 2024 on HotelsVery thin walls- especially for a hotel near the freeway.
