Ratings based on 975 Verified Reviews

3.8 out of 5
3.8 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 14 Jun 2024
Needs a reno bad
Comment from Hotel Management
14 Jun 2024 by Ashley, Hotel Management
Hi Andrew, We apologize for not meeting your expectations and appreciate your valuable feedback and suggestions. We'd like to inform you that The Great Southern Hotel Brisbane has been advertising our ongoing renovations online since April 2023. We thank you for choosing to stay with us and hope to welcome you back after the renovations are complete.
5 out of 5
by A verified traveler

Posted 9 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Ashley, Hotel Management
Hi Joan, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!
4 out of 5
by A verified traveler

Posted 9 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Ashley, Hotel Management
Hi Paul, Thank you for the rating and for staying with us. We look forward to welcoming you back to our hotel. Have a great day!
4 out of 5
by A verified traveler

Posted 8 Jun 2024
Convenient and friendly staff
Comment from Hotel Management
11 Jun 2024 by Ashley, Hotel Management
Hi Sandra, Thank you for your kind feedback on our staff and location. We are thrilled to have met your expectations and hope you have a great day!
4 out of 5
by A verified traveler

Posted 8 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Ashley, Hotel Management
Hi Leanne, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!
4 out of 5
by A verified traveler

Posted 3 Jun 2024
Very friendly staff. Close to all the amenities J was looking for at very affordable price.
Comment from Hotel Management
4 Jun 2024 by Ashley, Hotel Management
Hi Bernard, Thank you for your kind feedback on our staff and location. We are thrilled to have met your expectations and hope you have a great day!
3 out of 5
by A verified traveler

Posted 25 May 2024
parking space is limited,
Comment from Hotel Management
27 May 2024 by Ashley, Hotel Management
Hi Lisheng, Thank you for choosing to stay with us. Please be informed that we only have a certain number of parking spaces available for our guests because of the location of our property. There is a 1.8-meter height restriction, and these spots are subject to availability. We appreciate your understanding and hope to welcome you back to our hotel soon. Have a great day!
3 out of 5
by A verified traveler

Posted 20 May 2024
Claims to be a 4 star hotel. Very tired facility, should be advertised as zero star whilst undergoing refurb.
Comment from Hotel Management
21 May 2024 by Ashley, Hotel Management
Hi Richard, Thank you for choosing to stay with us. We understand that guests may have differing opinions. However, please be aware that The Great Southern Hotel Brisbane has been advertising our ongoing construction online since April 2023. We appreciate your understanding of the inconvenience that our hotel's current renovations have caused. We hope to welcome you back once everything is finished!
3 out of 5
by A verified traveler

Posted 1 May 2024
The hotel is close to the CBD
Comment from Hotel Management
2 May 2024 by Ashley, Hotel Management
Hi Murray, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!
4 out of 5
by A verified traveler

Posted 22 Apr 2024
Reception where very friendly everytime I spoke to them
Comment from Hotel Management
22 Apr 2024 by Ashley, Hotel Management
Hi Zachariah, Thanks for staying with us and for the kind words about our staff. Our team worked hard to meet your expectations. Have a great day!