Ratings based on 478 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Lovely friendly people upon check in, clean and tidy rooms.
by A verified traveler
Posted 1 May 2024
Very nice and quiet
Comment from Hotel Management
4 May 2024 by Sharon, Hotel Management
Thank you for your lovely review, we are thrilled you enjoyed all aspects of your stay and we look forward to seeing you again.
by A verified traveler
Posted 20 Apr 2024
Old and worn out needs a massive clean especially the air conditioning
Comment from Hotel Management
26 Apr 2024 by Sharon, Hotel Management
We're truly sorry to hear about your disappointing experience. Your feedback is valuable, and we'll address the issues with urgency to ensure a better experience for future guests. Thank you for bringing this to our attention.
by A verified traveler
Posted 15 Apr 2024
Probably just needs updated or repaint
Comment from Hotel Management
17 Apr 2024 by Sharon, Hotel Management
It sounds like you had a mostly positive experience, but noticed that the facility could benefit from some updates or a fresh coat of paint. Providing feedback like this can be really helpful for the management to improve the overall experience for future guests.
by A verified traveler
Posted 28 Feb 2024 on Wotif
Lady at the office was very helpful in fixing a reservation foul up (our fault)
All else good, although steps into the pool are a bit tricky.
Comment from Hotel Management
21 Mar 2024 by Sharon, Hotel Management
Thank you for your positive review, Peter! We're delighted to hear that our staff could assist you effectively with your reservation issue. We appreciate your feedback regarding the pool steps and will look into improving their accessibility. We're glad that overall, you had a good experience with us.
by A verified traveler
Posted 27 Feb 2024 on Wotif
Comment from Hotel Management
21 Mar 2024 by Sharon, Hotel Management
We appreciate all feedback, including constructive criticism. We regret that you did not have a satisfactory experience, and we would like to understand more about the issues you encountered to address them effectively. If you would like to provide further details or discuss your concerns, we are here to listen and make improvements. Our goal is to ensure all our guests have a positive stay, and we take feedback seriously.
by A verified traveler
Posted 10 Feb 2024 on Hotels
Comment from Hotel Management
21 Feb 2024 by Sharon, Hotel Management
Thanks for the perfect score!!! We are thrilled you enjoyed all aspects of your stay and we look forward to hosting you again soon.
by A verified traveler
Posted 5 Feb 2024 on Wotif
Good position close to everything
Comment from Hotel Management
21 Feb 2024 by Sharon, Hotel Management
Thank you for your feedback! It's great to hear that the location worked well for you, being close to everything you needed. Your input is appreciated!
by A verified traveler
Posted 4 Feb 2024
Quite
Comment from Hotel Management
21 Feb 2024 by Sharon, Hotel Management
Thanks for your feedback! We're thrilled to hear that you enjoyed the peaceful atmosphere during your stay. Your satisfaction is our priority!
by A verified traveler
Posted 3 Feb 2024 on Hotels
I need internet for work, and I con’t get the wifi to work drip out ever couple of minutes.
Comment from Hotel Management
21 Feb 2024 by Sharon, Hotel Management
Thank you for sharing your experience. I apologize for the inconvenience with the internet connection. We understand that reliable Wi-Fi is crucial, especially for work-related needs. Your feedback is valuable, and we'll investigate the connectivity issue you to ensure a smoother experience for our guests.
