Ratings based on 412 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
Nice clean room for the price. No parking available on the night we stayed (busy), had to park on the street.
Bathroom had no door lock.
Overall good experience.
by A verified traveler
Posted 28 Apr 2024
Stayed here during a family visit in Brisbane. Location of City Star lodge was very convenient being close to Southbank and other attractions/restaurants. Staff were also extremely friendly!
by A verified traveler
Posted 22 Apr 2024
Lovely staff, close to everything, would stay again
Comment from Hotel Management
23 Apr 2024 by Reception, City Star Lodge, Hotel Management
Dear Leigh!Our staff greatly appreciates your kind feedback recognizing our efforts! We try our best to ensure guests feel at home and comfortable at the motel and this feedback inspired us to keep doing more. We are conveniently located as well, close to the Gabba, Suncorp, CBD, and South Bank plus lots of restaurants, pubs, stores and bars nearby! We are glad you had a good experience and we look forward to welcoming you again soon.
by A verified traveler
Posted 17 Mar 2024
Comment from Hotel Management
3 Apr 2024 by CityStar Lodge, Hotel Management
Hi Glenn,We'd just like to say thank you for taking the time to leave our hotel a great review.Thank you very much.RegardsCityStar Lodge
by A verified traveler
Posted 14 Mar 2024
Definitely stay there again. All good! 💯
Matt.
Comment from Hotel Management
22 Mar 2024 by Fareeha Almas, Reception, City Star Lodge, Hotel Management
Hello Matt!Thank you so much for staying with us. It makes us quite happy to know that you would want to return!We hope to welcome you soon then.Kind Regards
by A verified traveler
Posted 12 Mar 2024
Great welcome from the reception staff we were made to feel really welcome. Excellent facilities and wonderfully clean.
Comment from Hotel Management
22 Mar 2024 by Reception, City Star Lodge, Hotel Management
Dear Karen!It thrills us to note that you found our accommodation clean and equipped with excellent facilities. Our staff is very pleased to note you felt welcome at the motel. We pride ourselves on our earnest staff team and it is very encouraging to read your feedback. We hope to welcome you again sometime soon. Kind RegardsCityStar Lodge
by A verified traveler
Posted 10 Mar 2024
Clean and good size rooms.
Comment from Hotel Management
23 Mar 2024 by Fareeha Almas, Reception, City Star Lodge, Hotel Management
Hello Jennifer!Thank you so much for leaving us a kind review and we ae glad that you found our rooms spacious and clean!We hope to welcome you sometime soon again.Kind Regards
by A verified traveler
Posted 10 Mar 2024
Super friendly, clean and comfortable. Will be staying again, thank you :)
Comment from Hotel Management
13 Mar 2024 by Sam, Hotel Management
Hi Llewllyn,We are so glad you enjoyed staying with us. We all look forward to seeing you again soon.RegardsCityStar Lodge
by A verified traveler
Posted 11 Feb 2024
Not brand new but well maintained.
Comment from Hotel Management
12 Feb 2024 by Reception, City Star Lodge, Hotel Management
Thank you so much for your kind review Steve. We are so pleased that you enjoyed your stay with us
by A verified traveler
Posted 4 Feb 2024
The property was excellent. Very quiet and had everything we needed. The staff were incredibly helpful. Under the beds need a good vacuum but other than that we were very impressed. Will stay again.
Comment from Hotel Management
7 Feb 2024 by Fareeha Almas, Reception, City Star Lodge, Hotel Management
Dear Kimmy,Thank you for sharing your glowing review with us! We're thrilled to hear that you found our property excellent, quiet, and well-equipped with everything you needed for a comfortable stay. It's wonderful to know that our staff provided you with helpful service throughout your visit.We appreciate your feedback regarding the cleanliness of the room, and we apologize for any oversight in this regard. Rest assured, we'll address the issue promptly to ensure a pristine environment for our guests.We're delighted to hear that you were impressed with your overall experience and that you're planning to stay with us again. We can't wait to welcome you back for another fantastic stay!Warm regards,
