Ratings based on 966 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Claims to be a 4 star hotel. Very tired facility, should be advertised as zero star whilst undergoing refurb.
Comment from Hotel Management
21 May 2024 by Ashley, Hotel Management
Hi Richard, Thank you for choosing to stay with us. We understand that guests may have differing opinions. However, please be aware that The Great Southern Hotel Brisbane has been advertising our ongoing construction online since April 2023. We appreciate your understanding of the inconvenience that our hotel's current renovations have caused. We hope to welcome you back once everything is finished!
by A verified traveler
Posted 1 May 2024
The hotel is close to the CBD
Comment from Hotel Management
2 May 2024 by Ashley, Hotel Management
Hi Murray, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!
by A verified traveler
Posted 22 Apr 2024
Reception where very friendly everytime I spoke to them
Comment from Hotel Management
22 Apr 2024 by Ashley, Hotel Management
Hi Zachariah, Thanks for staying with us and for the kind words about our staff. Our team worked hard to meet your expectations. Have a great day!
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
13 May 2024 by Ashley, Hotel Management
Hi Kayla, Thank you for the rating and for staying with us. We look forward to welcoming you back to our hotel. Have a great day!
by A verified traveler
Posted 17 Apr 2024
We stayed 2nights was clean beds were ok, sheets were crispy clean, only downer was no microwave and to much light at night coming through door edging.
Comment from Hotel Management
18 Apr 2024 by Ashley, Hotel Management
Hi Debbie, Thank you for taking the time to share your valuable feedback. Please note that all amenities in the room are listed on our website. Regrettably, we do not provide microwaves in our rooms. However, we have one available in the restaurant area for guest use, outside of breakfast hours. We appreciate your understanding and hope to welcome you back soon. Have a good day!
by A verified traveler
Posted 13 Apr 2024
Location location and location
Comment from Hotel Management
15 Apr 2024 by Ashley, Hotel Management
Hi Danny, Thank you for giving us a good score and positive feedback about our location. We look forward to welcoming you back again soon. Have a good one!
by A verified traveler
Posted 11 Apr 2024
Very uncomfortable bed, could feel every spring in the bed. Breakfast was not worth paying for, should’ve went down the road. Parking was expensive and very hard to get a large car into. Room was very clean but a little noisy. Good location
Comment from Hotel Management
12 Apr 2024 by Ashley, Hotel Management
Hi Ray, Thank you for choosing to stay with us. We have informed our housekeeping team to examine the bed and replace it if necessary. Our hotel offers a reasonably priced breakfast for only 15 and our overnight parking fee of 30.00 is comparable to those of other parking lots in the Brisbane area. Additionally, due to the location of our property, we have a height restriction of 1.8 meters. Thank you for your understanding, and we look forward to having you back at our hotel soon.
by A verified traveler
Posted 8 Apr 2024
Always a great stay
Comment from Hotel Management
9 Apr 2024 by Ashley, Hotel Management
Hi Paul, We are happy to know you had a great time spent here at The Great Southern Hotel Brisbane. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again soon. Have a great one!
by A verified traveler
Posted 5 Apr 2024
The motel was central for our needs, but we booked a Disabled room and was not given one. The wheelchair couldn't fit in the doorway or into the bathroom.
Comment from Hotel Management
8 Apr 2024 by Ashley, Hotel Management
Hi Alex, Thank you for choosing to stay with us. Please be informed that we have assigned you to the room you booked, which is a disabled room numbered 608. This room features a handle on the wall in the bathroom and an additional shower chair for your convenience. Our friendly front office team is available 24/7 to assist you with any concerns or needs during your stay. Please do not hesitate to let them know how they can be of assistance to you. Thank you for bringing this to our attention, and we look forward to welcoming you back to our property again.
by A verified traveler
Posted 3 Apr 2024
Close proximity to the places I wanted to visit.
Comment from Hotel Management
3 Apr 2024 by Ashley, Hotel Management
Hi Bernard, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!
