Ratings based on 980 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
The hotel was modern, well looked after and I enjoyed my stay.
Comment from Hotel Management
3 Jun 2024 by The Mal Brighton Team, Hotel Management
Dear Denzil,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to see areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required. Once again, thank you for your feedback. Kind Regards, The Mal Brighton Team
by A verified traveler
Posted 1 Jun 2024
Great choice for our overnight stay in Brighton. Parking in Marina car park included in room rate. Room was spotless with comfy bed and very quiet at night. Took no. 7 bus to/from central Brighton on Friday night - cheap fares and very convenient. Hotel nice location, overlooking marina - just need fine weather to enjoy to the max.
Comment from Hotel Management
2 Jun 2024 by Mal Brighton, Hotel Management
Dear KarenThanks for taking the time to leave us a review. We are thrilled to hear how much you enjoyed your stay and Brighton. We would love to welcome you back again soon.Kind regards
by A verified traveler
Posted 31 May 2024
Its out of Brighton town centre but a no 7 bus runs every 5 minutes at a cost of £ 2-00 from outside the hotel and the Marina has plenty of restaurants and the view to make a nice change from the city .
Comment from Hotel Management
2 Jun 2024 by Mal Brighton, Hotel Management
Dear AnthonyThanks for taking the time to leave us a review. We really appreciate all your feedback. Hope to see you again soon.Kind regards
by A verified traveler
Posted 27 May 2024
Food was half cold fridge didn't work
Struggling to find us a room & reception quoted
System is old & date works rubbish
Didn't have any change as going cashless
But nothing on the website or signs up
Comment from Hotel Management
30 May 2024 by Mal Brighton , Hotel Management
Dear Neil.Thanks for your feedback regarding your stay. We hope next time you are able to let our reception team know so we can help you whilst you are our guest. We accept cash on the desk but we do not have any change. We hope this will not deter you from staying with us again.Kind regards
by A verified traveler
Posted 25 May 2024
Unfriendly Staff at restaurant, were left standing like fools by some useless waiter who had Zero personality and basically shouldn’t be there !
Very Dated interior, toilet seat broken towels not even folded. Very disappointing
Comment from Hotel Management
27 May 2024 by The Mal Brighton Team, Hotel Management
Dear Michael,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to see areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required. Once again, thank you for your feedback. Kind Regards, The Mal Brighton Team
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
23 May 2024 by The Mal Brighton Team, Hotel Management
Dear Andrew,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required. Once again, thank you for your feedback. Kind Regards, The Mal Brighton Team
by A verified traveler
Posted 20 May 2024
The entrance to the hotel isn’t well signposted from the boardwalk. Our room wasn’t ready when we tried to check in at 4pm. They did explain this was due to late check outs but that seems unfair to people trying check in.
Comment from Hotel Management
20 May 2024 by The Mal Brighton Team, Hotel Management
Dear Karen,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required. Once again, thank you for your feedback. Kind Regards, The Mal Brighton Team
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by The Mal Brighton Team, Hotel Management
Dear Rosa,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required. Once again, thank you for your feedback. Kind Regards, The Mal Brighton Team
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
6 May 2024 by Mal Brighton, Hotel Management
Dear AnnetteThanks for taking the time to leave us a review. We appreciate your feedback and hope to see you again soon.Regards
by A verified traveler from Westminster
Posted 2 May 2024
Friendly and helpful staff, very convenient for the Brighton Marina area (which was where I needed to be). A large Asda supermarket, and a ton of restaurants in easy walking distance. Good, frequent, GBP 2 bus service into Brighton itself if that's where you need to be.
Comment from Hotel Management
3 May 2024 by The Mal Brighton Team, Hotel Management
Dear Simon,Thank you for taking the time to review your recent time with us at the Malmaison Brighton. it is important when our guests provide feedback on their time with us, allowing us to seeing areas in which we excel and also in which we require more attention. We will review your comments in line with other guest feedback and make changes where required.Once again, thank you for your feedback.Kind Regards,The Mal Brighton Team
