Ratings based on 964 Verified Reviews

3.9 out of 5
100% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Jun 2024
Have stayed here several times before. It is consistently clean friendly and comfortable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jun 2024
4 out of 5
by A verified traveler

Posted 10 Jun 2024
Great location. Friendly staff. Very clean. Could have been more comfortable if a small table or chairs was put in bathroom to hold toiletries/ clothes while bathing. And another chair provided in my twin room.
4 out of 5
by A verified traveler

Posted 9 Jun 2024
Everything things is perfect I like very good service
5 out of 5
by A verified traveler

Posted 6 Jun 2024
Excellent view from the room. Friendly staff especially Hanna. Breakfast was excellent too, sadly the only meal available in the building.
3 out of 5
by A verified traveler

Posted 2 Jun 2024
The location was perfect, close to the lanes and right on the sea front. However the room smelt of damp, the carpet had a terrible deep red stain at side of the bed. We kept the blinds closed as people walking past could see straight into the room. Not the side seaview we were hoping for. Very disappointed with the room. Bar staff were friendly and very helpful. Breakfast was lovely and the staff greeted you with a smile.
5 out of 5
by A verified traveler

Posted 30 May 2024
Being across from the water was the best part.
3 out of 5
by A verified traveler

Posted 28 May 2024
Bathrom small and very dated qith tile paint peeling off all round sink. Breakfast cereal choices very poor and only served cheap thin sliced bread for toast. Yoghurt was only available as part of a pancake 'main course' so would be extra fee if having as well as cooked. £30 for dog (and if a pet soils it would be a further fee ...so what is the £30 for??? Given the room would be fully cleaned anyhow afterwards). 3 star metro hotel which is clean, nice staff and handy for conferences and walks along beach. I would recommend eat out for breakfast rather than pay £10 or more for a very limited choice of breakfast.
4 out of 5
by A verified traveler

Posted 27 May 2024
Very clean and neat hotel, staff very friendly and efficient. The lift is a bit rickety and slow. Unfortunately some other guests were noisy very late at night/early hours.
3 out of 5
by A verified traveler

Posted 27 May 2024
‘Tired’ is the best description of this hotel. The one lift had done some distance over the years and the shower could hardly muster a dribble of hot water and the toilet didn’t flush. It was a little chaotic at breakfast due to it being busy, however the waiter took our order and a full vegan and veggie hot well cooked breakfast appeared pretty quickly. For a one night stay it was ok and I would book again :)