Ratings based on 958 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Edmonds
Posted 13 May 2024
We’re welcomed by a polite staff and freshly-baked cookies. Love the black out screen & sheer curtain that are functional, effective, and esthetic. Traffic noise bothered us a little bit.
Comment from Hotel Management
14 May 2024 by Devon B.- General Manager , Hotel Management
Hello David and Nobuko,We are happy to hear that you enjoyed your stay with us. We are sorry to hear that the traffic noise caused an issue. We hope to see you again in the future. Thank you for staying with us!
by A verified traveler
Posted 3 May 2024
They provided a really nice breakfast. Nice staff.
Comment from Hotel Management
5 May 2024 by Devon B.- General Manager , Hotel Management
Hello Jeffrey,We are so happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us!
by A verified traveler
Posted 3 May 2024
Clean
Comment from Hotel Management
5 May 2024 by Devon B.- General Manager , Hotel Management
Hello Charles,We are so happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us!
by A verified traveler
Posted 29 Apr 2024
Of course, I booked this place because it had a hot tub and pool.And upon arrival they were both empty and out of order with no recourse due to 3rd party booking. The front desk clerk said that the price was reflective of the pool Being out of order. But she couldn't find it on website. The two free drinks were cans of pop. The grounds hadnt been mowed andweeds growing in all the landscape. The bed was good.
Comment from Hotel Management
30 Apr 2024 by Devon B.- General Manager , Hotel Management
Hello Jay,We are sorry to hear about the issues that you experienced with your stay. We have been working hard to rectify those issues. Our landscaping has been taken care of. We had a chat with our third parties to see if they could update the pool and spa notice. We hope you will consider giving us another chance to provide amazing service. Thank you for staying with us and we hope to see you again in the future.
by A verified traveler
Posted 28 Apr 2024
Nice for an overnight stopover
Comment from Hotel Management
30 Apr 2024 by Devon B.- General Manager , Hotel Management
Hello Cindy,We are happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us.
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
15 May 2024 by Devon B.- General Manager , Hotel Management
Hello Susan, We are happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us!
by A verified traveler
Posted 21 Apr 2024
We liked the friendly staff and the breakfast.
Landscape was poorly kept. Pool was down. Mattress was needed replaced. Broken tread mill, exercise tv didn't work.
Comment from Hotel Management
24 Apr 2024 by Devon B.- General Manager , Hotel Management
Hello John,We are sorry to hear that we did not meet expectations during your recent stay with us. We will strive to do better for future visits to the property. We hope you will consider giving us another chance. Thank you for staying with us.
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
7 May 2024 by Devon B.- General Manager , Hotel Management
Hello Bruce,Thank you for staying with us. We hope to see you again in the future!
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
5 May 2024 by Devon B.- General Manager , Hotel Management
Hello Stacy,We are so happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Thank you for staying with us!
by A verified traveler
Posted 11 Apr 2024
Everything was fine, but the pool was out of operation.
Comment from Hotel Management
12 Apr 2024 by Devon B.- General Manager , Hotel Management
Hello Robert, We are sorry that your stay with us was less than perfect. We will strive to have all areas up and running in time for any future visits. We are just waiting for the new furnace for our pool to be installed. Thank you for staying with us and we hope to see you again in the future.
