Ratings based on 272 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Was overpriced
Sheets were askew on the bed, shower was not draining properly, no light by the left side of bed,
It was quiet and comfortable though.
For the price, expected tea bags, not only coffee. We could NOT get the heat on and were quite cold all night at 50 degrees.,
by A verified traveler
Posted 17 Apr 2024
by A verified traveler
Posted 9 Apr 2024
Clean, cute room with everything we needed plus a view for a great rate. Would return anytime.
Comment from Hotel Management
2 May 2024 by Bobbie A, Hotel Management
Thank you so much for your review! We'd love to have you again as well.
by A verified traveler
Posted 13 Feb 2024
Very nice room. Great bed. Very clean!
Comment from Hotel Management
26 Feb 2024 by Bobbie A, Hotel Management
Hello Sandra,We are so happy to hear that you enjoyed your accommodations while you stayed with us. We also appreciate the shout out on the cleanliness, thank you. We are biased but think that our housekeeping team is amazing and we love getting to share good reviews with them.Thanks again.
by A verified traveler
Posted 28 Jan 2024 on Travelocity
It was so close to the mountain and the check-in/check-out was so easy!!
Comment from Hotel Management
26 Feb 2024 by Bobbie A, Hotel Management
Getting to and from Pleasant Mountain Ski Resort is just a hop, skip and jump- we are so glad it worked out so well for you. We hope to see you again.Take care!
by A verified traveler
Posted 24 Jan 2024
Quaint, refurbished. Memories of the 50's/60's. Nice little deck with view of the lake that would be very walkable if it weren't winter. Bed very comfortable. Coffemaker that is NOT nespresso thankfully. Would definitely stay here again no matter the season.
Comment from Hotel Management
26 Feb 2024 by Bobbie A, Hotel Management
Hello Shirley,Thank you so much for taking the time to write a review! We hope to see you again in the future!Take care!
by A verified traveler
Posted 22 Oct 2023
This was an amazing jewel, very easy access. The people were wonderful, extremely clean. I would highly recommend.
by A verified traveler
Posted 17 Oct 2023
Very nice overall. However, we were there two nights, did not take a shower because no safety grab bars. We are older folk and need the caution.
Comment from Hotel Management
26 Feb 2024 by Bobbie A, Hotel Management
Hello David,Apologies for the delay in getting back to your review- I just came across it. Thank you so much for writing a review! We are happy to hear that you enjoyed yourselves. Please let us know next time you are here any special requests like grab bars. In addition to our limited ADA featured rooms that have them permanent installed we do also have a couple of them that are removable that we could have offered to you. With the age of our buildings there are some features that we don't have in every room unfortunately. We hope that you give us another try.
by A verified traveler
Posted 8 Oct 2023
Loved the manicured lawn, easy walk to the lake, swings, peaceful sayings and offerings, and docks.
Can improve: My roommates (2) both had uncomfortable sleeping on the beds. First night, I was on the cot and was fine. Second night, I traded with my son who said his back was in pain from the bed (we acknowledge that he has a memory foam mattress at home) and he slept on the cot (found it to be a little bit better). My friend (does not have a memory foam) said her bed was uncomfortable as it had a sag in the middle. (Rm. 112)
by A verified traveler
Posted 5 Oct 2023
I love this beautiful place. I truly didnt want to leave. I could have stayed by the lakeside for hours. The owners have gone above and beyond to make their accommodations a true joy for all who come through their doors. Thank you!
