Ratings based on 307 Verified Reviews
3.2 Room cleanliness
3.7 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Reasonable rates
Comment from Hotel Management
30 May 2024 by Ketul P. , Hotel Management
Dear Jane, Thank you for staying at Super 8 by Wyndham Bridgeport and sharing your feedback. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager
by A verified traveler
Posted 26 May 2024
We had booked lodging accommodation reservations online via Trivago.Com, which utilized a third-party website such as Expedia.Com to book lodging accommodation reservations with the Super 8 Bridgeport-Clarksburg, West Virginia. Upon arrival, we immediately noticed two gravedigger-like forms of equipment machinery and various forms of loitering by rather interesting individuals outside of the hotel/motel facility. Then, upon entering the Manager's Office, we were greeted by a pleasant young man who was covered in body piercings and tattoos throughout his neck, both arms and other parts of his body. The Lobby area was old, dated and musty. One's 78-year-old mother indicated that she could not stay in a lodging facility such as the Super 8 Bridgeport-Clarksburg, West Virginia. The Front Desk Clerk informed us that our credit card would be charged, even if we did not stay at the hotel/motel. Due to the fact that a second-floor motel room was assigned to us, one's dearly beloved mother could not utilize a stairwell in a motel facility which possessed no form of elevator access, due to her Allergy-Induced Asthma, Chronic Obstructive Pulmonary Disease (COPD), Emphysema, Non-Alcohol, Non-Drug Cirrhosis of the Liver (NASH), Type II Diabetes Mellitus and other significant, substantial health issues. Ultimately, even with the threat of the Super 8 Bridgeport-Clarksburg, West Virginia Front Desk Clerk/Manager, we chose to refrain from accepting room keys.
Comment from Hotel Management
28 May 2024 by Ketul P. , Hotel Management
Dear Jeffrey,I am sorry you experienced issues during your stay with us. Thank you for bringing this to our attention, and please know that we take your feedback seriously. Our team is working diligently to ensure that we learn from our mistakes and improve our services in the future.We are committed to providing our guests with a comfortable and memorable experience, and we hope you will give us another opportunity to show you what we can do. Your satisfaction is our top priority, and we appreciate your understanding and patience.Thank you for choosing to stay with us, and we look forward to the chance to make things right.Sincerely,Ketul P.General Manager
by A verified traveler
Posted 20 May 2024
The room was very nice. The staff was wonderful and helpful. Pet friendly, easy parking at your door, breakfast waffles and dinner by door dash. We would definitely stay here again.
Comment from Hotel Management
21 May 2024 by Ketul P. , Hotel Management
Dear Traci, Thank you for staying at Super 8 by Wyndham Bridgeport and sharing your feedback. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
17 May 2024 by Ketul P., Hotel Management
Dear Uiara,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you enjoyed your stay at Super 8 by Wyndham Bridgeport and that we were able to provide you with a memorable experience. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager
by A verified traveler
Posted 8 May 2024
Nice newly remodeled room.
Comment from Hotel Management
9 May 2024 by Ketul P. , Hotel Management
Dear Charlene, Thank you for taking the time to share your experience with us. We are thrilled you had a pleasant stay at Super 8 by Wyndham Bridgeport and that our accommodations and service met your expectations. We look forward to the opportunity to welcome you back shortly and provide you with another enjoyable stay.Sincerely, Ketul P. General Manager
by A verified traveler
Posted 1 May 2024
Bathroom seemed to have been recently remodeled as everything looked new. Bed very comforable. Room very clean.
Comment from Hotel Management
5 May 2024 by Ketul P., Hotel Management
Dear Elaine, Thank you for staying at Super 8 by Wyndham Bridgeport and sharing your feedback. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 20 Apr 2024
Very nice and clean room!
Comment from Hotel Management
21 Apr 2024 by Ketul P., Hotel Management
Dear Charlene,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you enjoyed your stay at Super 8 by Wyndham Bridgeport and that we were able to provide you with a memorable experience. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager
by A verified traveler
Posted 18 Apr 2024
Awesome stay. I appreciate the facility is pet friendly, unfortunately there are not a lot of dining options available in close proximity without having to drive. Currently the breakfast is mainly a "grab and go". However after a long drive the room was clean and the beds comfortable...and just an added treat Josh was absolutely amazing!
Comment from Hotel Management
20 Apr 2024 by Ketul P. , Hotel Management
Dear Denise, Thank you for taking the time to share your excellent review of Super 8 by Wyndham Bridgeport! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager
by A verified traveler
Not great
Posted 10 Mar 2024 on HotelsReserved a king room ended up with two doubles. When i complained I was told they c are remodeling.
Comment from Hotel Management
12 Mar 2024 by Ketul P. , Hotel Management
Dear James,I apologize that your recent stay at our hotel did not meet your expectations. We take all guest feedback seriously, and I want to assure you that our team is already working to address the issues you experienced. At our hotel, our top priorities are providing exceptional hospitality and ensuring that our guests feel comfortable and cared for.We are sorry for any inconvenience and frustration you may have encountered during your stay, and we are committed to making things suitable for you. We hope that you will consider staying with us again in the future so that we can provide you with the exceptional experience that you deserve.Thank you for taking the time to share your feedback with us. If there is anything else we can do to make your future stay more enjoyable, please do not hesitate to let us know. We value your feedback and appreciate your business.Sincerely,Ketul P.General Manager
