Ratings based on 978 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Friendly helpful staff. Quick check in.
Room was nice enough. Did find two hairs when i pulled down the sheet but other than that it seemed well kept.
Comment from Hotel Management
4 Jun 2024 by Steve Lasko, Hotel Management
Thank you for staying with us and for your fine review. I do apologize for the problem you had with your sheets. I will talk to our Housekeeping Supervisor about this problem. Our staff aims to be the friendliest staff in the area. I do hope you decide to stay with us again the next time you are in the area.
by A verified traveler
Posted 26 May 2024
Everything was great fir the most part. Check in was great. We got to our room and ut was very clean exceot there were these stink bugs all over the window. Too numerous to count. We went down to the front desk and the very friendly lady happily switched our room. The bugs arent due to unclean rooms, we have these bugs at home too but we didnt feel like sleeping with them. Our next room was perfect!
Comment from Hotel Management
4 Jun 2024 by Steve Lasko, Hotel Management
Thank you for staying with us and for your review. I do apologize for the inconvenience of the stink bugs. I am glad that the Front Desk was able to switch your room to a room that met your needs. I do hope you decide to stay with us again the next time you are in the area.
by A verified traveler
Posted 26 May 2024
The staff were friendly, efficient and conscientious.
Comment from Hotel Management
4 Jun 2024 by Steve Lasko, Hotel Management
Thank you for staying with us and for your review. Our staff aims to be the best staff in the area. I do hope you decide to stay with us again in the future.
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
23 May 2024 by Steve Lasko, Hotel Management
Thank you for staying with us and for your perfect rating. It is our goal that all of our guests have a great stay and will want to return to stay with us again.
by A verified traveler
Posted 19 May 2024
We reserved 3 rooms, for my family to meet half way between CT and TN. We had recently suffered a loss in our family and were still grieving. We went out to dinner & returned @ 8pm & sat outside at a dirty table and chairs on the side of the building. When we finally went to our rooms, 1 single and 2 a joining @ 8:30 pm we were not in the room 10 minutes when the front desk called to say that we needed to be quiet they were getting complaints. Ridiculous, I was appalled and angry since we spent the better part of our time there killing stink bugs in our room. None of us slept, so at 2:45 am we left!! We will never stay there again and would not recommend. My husband and I are 68 years old, we were with my grown children and 3 of my grandchildren. I am appalled and since when are you not allowed to talk or simply walk in a hotel room, which was all that we were doing. The TV wasnt even on. Horrible
Comment from Hotel Management
22 May 2024 by Steve Lasko, Hotel Management
Thank you for staying with us and for your review. I am so sorry for your loss. I do apologize for the problems you experienced. I will talk with the appropriate departments regarding these problems.
by A verified traveler
Posted 15 May 2024
The property seemed rundown and not kept up. The hotel was noisy after hours with having unruly and disrespectful kids running up and down the hallways after hours screaming, slamming doors, being a retired citizen, that is unacceptable, but make# me wonder where the parents are at. Also we went down to breakfast, no place to sit down as there was no dining area, people were spewed out into the lobby, pretty sad as we couldn’t even get breakfast.
Comment from Hotel Management
16 May 2024 by Steve Lasko, Hotel Management
Thank you for staying with us and for your review. We do appreciate all of the feedback we receive. I do apologize for the problems you experienced and will talk with the appropriate Supervisors about these problems.
by A verified traveler
Posted 14 May 2024
Very clean and accessible. Near the hospital.
Comment from Hotel Management
22 May 2024 by Steve Lasko, Hotel Management
Thank you for staying with us and for your wonderful review. We are very accessible from the highway and close to the United Hospital Center. I do hope you decide to stay with us again the next time your travels bring you this way.
by A verified traveler
Posted 12 May 2024
Safe, quiet, convenience
Comment from Hotel Management
13 May 2024 by Steve Lasko, Hotel Management
Thank you for staying with us and for your great review. I do agree, we are very convenient right off of I-79. I do hope you decide to stay with us again in the future.
by A verified traveler
Posted 12 May 2024
Super clean, friendly staff, great breakfast, close to highway, lots of TV channels, comfortable beds - highly recommend!
Comment from Hotel Management
13 May 2024 by Steve Lasko, Hotel Management
Thank you for staying with us and for your great review. Our staff aims to be the friendliest staff in the area. I am so glad to see that you had a wonderful stay. I do hope you decide to stay with us again the next your travels bring you this way.
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
13 May 2024 by Steve Lasko, Hotel Management
Thank you for staying with us and for your perfect rating. It is our goal that all of our guests have a perfect stay. I do hope you will decide to stay with us again in the future.
