Ratings based on 634 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
29 May 2024 by Christina Jenkins , Hotel Management
I take great pride in the service our hotel provides, and I'm always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. I look forward to hearing from you and learning how we can make this right. Thank you for sharing your feedback.
by A verified traveler from Hendersonville
Posted 24 May 2024
Great rooms!
Comment from Hotel Management
24 May 2024 by Christina Jenkins , Hotel Management
We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team!
by A verified traveler
Posted 15 May 2024
I booked my rooms over a month out, they were nonrefundable but I have had this same situation to happen before several times and all the properties allowed me to cancel since it was so far out, they did not! I even stayed at another Hampton just in a different location! Just did not expect this from the Hilton brand and was disappointed and lost a lot of money!
Comment from Hotel Management
16 May 2024 by Tiffany Pierce - GM , Hotel Management
Thank you for the review. Nonrefundable is just that. I recommend not booking nonrefundable if there is a chance you may need to cancel. It is a company policy and these policies vary property to property.
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
2 Jun 2024 by Christina Jenkins, Hotel Management
Thank you for your glowing review! We’re thrilled to hear that you enjoyed your experience with us. Our team strives to deliver exceptional service, and it’s wonderful to know we hit the mark. We look forward to welcoming you back soon!
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
2 Jun 2024 by Christina Jenkins, Hotel Management
Thank you for your glowing review! We’re thrilled to hear that you enjoyed your experience with us. Our team strives to deliver exceptional service, and it’s wonderful to know we hit the mark. We look forward to welcoming you back soon!
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
2 Jun 2024 by Christina Jenkins, Hotel Management
hank you for your glowing review! We’re thrilled to hear that you enjoyed your experience with us. Our team strives to deliver exceptional service, and it’s wonderful to know we hit the mark. We look forward to welcoming you back soon!
by A verified traveler
Posted 9 May 2024
Easy check in and dog friendly
Comment from Hotel Management
10 May 2024 by Tiffany L Pierce - GM, Hotel Management
Thank you for the amazing review and for staying at our hotel! Please come back soon!
by A verified traveler
Posted 30 Apr 2024
It was a nice place and everyone was friendly
Comment from Hotel Management
30 Apr 2024 by Tiffany Pierce - General Manager , Hotel Management
Hello Teresa, thank you so very much for the great review! We are so glad you enjoyed your stay. Please come back and see us soon. We appreciate you.
by A verified traveler
Posted 20 Apr 2024
Staff was great
Comment from Hotel Management
22 Apr 2024 by Christina Jenkins, Hotel Management
We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team!
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
18 Apr 2024 by CHRISTINA JENKINS, Hotel Management
Thank you for sharing your feedback. It means a lot to us and our entire team! We look forward to welcoming you back soon!
