Ratings based on 439 Verified Reviews

3.9 out of 5
78% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Feb 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Dec 2023
4 out of 5
by A verified traveler

Overall good

Posted 15 Jul 2023 on Hotels
Overall, a good hotel, with ample parking and friendly staff. Unable to try the pool/facilities, as came late. Continental breakfast was also fine for the price.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jan 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jul 2022 on Hotels
2 out of 5
by A verified traveler

Disappointing Overnight Stay

Posted 18 Jun 2022 on Hotels
Overnight stay en route from Italy back to UK. Have stayed previously but this time hotel looked tired. Weather very hot but hotel has no working air con!!!!!! Asked at reception as room had controls in room for AC but told hotel has no working AC. Found room to be noisy as had semi shared balcony. Also people smoking off balcony so unable to open window to help with ventilation. Expensive hotel for the quality provided.
3 out of 5
by A verified traveler

Cold room

Posted 24 Oct 2021 on Hotels
Obviously an old hotel which has been poorly refurbished. It is the end of October and the room was not warm. Air conditioning unit was broken and the inadequate radiator went off overnight. No additional bedding in the room and no way to contact reception (our room was on 4th floor). I slept in my clothes!
Comment from Hotel Management
12 Nov 2021 by Hôtel Suite-Home, Hotel Management
Dear Madam, Dear Sir, I'm sorry for your stay and wish you the best. Best regards.
3 out of 5
by A verified traveler

Posted 25 Jul 2021 on Hotels
Comment from Hotel Management
8 Aug 2021 by Nadejda - Manager Assistant, Hotel Management
Dear Hansjurg, We thank you for your appreciation and wish you a nice day. Best regards,
3 out of 5
by A verified traveler

Was expecting more!

Posted 24 Jul 2020 on Hotels
Expensive for quality provided. Cheaper budget hotels better. Bathroom smelly on arrival. Pillows like Cotten Wool and provided no support. No air con and temp 30 degrees! Told this is due to CV19 but other hotels I stayed at had it working? Disappointing and won’t return.
Comment from Hotel Management
9 Sep 2020 by Morgane, Hotel Management
Dear Sir, I well noticed your answer and I thank you for. With my best regards
4 out of 5
by A verified traveler

Suite home

Posted 1 Mar 2020 on Hotels
Well situated hotel with good facilities sadly not all of these were working. Close to shops and Briançon centre.