The Sunset Motel Reviews

Hey TIffany glad you liked your stay. Yeah the single queen rooms without the kitchens are a little tight. We try to keep them at a value price to make up for it. I have held off on remodeling the single queens to come up with a way to build some features in to maximize the comfort for our guest with two occupants in a single queen. Definitely one more goal to achieve to keep making this improve for the guests. Next ask for Andy and I look into a free upgrade to a larger foot print room so you have some perspective on out other options.

so glad you could join us. We look forward to your next visit and hopefully this time next year well have added a bathroom extended the deck into the woods and have completed a decor update.

We enjoyed hosting you Alex. Come back soon.

Thanks Rosie come back soon

I'm having a hard time believing this review is legitimately submitted by Caleb and not his troubled uncle/employee ( aka "helper we befriended apparently') who checked in with him for the week. Because the picture being portrayed in this review is exactly the opposite how the real Caleb was treated. We went out of our way to help Caleb who needed some assistance in the middle of the night whose "helper" was having an alcohol fueled aggressive argument with Caleb about work. Suggesting we somehow violated security by giving his registered guest a key when he locked himself out the day before this event doesn't pass the logic test. Moreover we stood by Caleb in his time of need and at his request we called the police to help make sure his uncle would be able to calm down and go to sleep. In the last 24 months we have never had to call the police to my motel. This is a chill family roadside motel sanctuary. Did we get mad or evict them for causing a disturbance? no. Quite the opposite, we asked for Calebs guidance on the best way to gently resolve things. We even drove to the local 24/7 mini mart to get his uncle water and food to help him sober up and some sleeping pills to help him sleep. Caleb wanted to leave and we told him wed be happy to cancel the rest of the reservation and let him check out, but he couldn't just leave his uncle in the room as his uncle wasn't the one who booked the room and his uncle was the one having alcohol and behavioral problems. We even said to Caleb his is welcome to stay if he wants us to have his uncle removed. Caleb and his uncle left the motel several days early without telling us and apparently elected to avoid reducing the number of days and receive a refund as courtesy from us. So its odd that we received this review when we dug deep in our efforts to help. If this truly is Caleb we recommend you call us so we can understand why there is such a disconnect here. If anything we would have expected a 5 star review for taking such a personal stake in helping you navigate your family crisis. More importantly we are happy to provide the prorated refund as we would with any of our valued guests who actually notify us they have an unexpected change in plans and need to leave early. And we are happy to offer this courtesy despite this unwarranted negative review. But you have to call us. This is just so puzzling and bizarre.Regretfully,Andyowner

And we cant wait to host you. Thanks for the feedback. Any recommendations on records we should have in stock?

many thanks. come again!

Yes come back. let me know ahead of time and Ill see about a free upgrade if you haven't experienced other things we have to offer.

Glad you liked it. come visit again