Ratings based on 256 Verified Reviews

4.2 out of 5
82% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 May 2024
Notre troisième séjour ici, et tou s'est bien passé, la chambre executive était spacieuse et confortable. Nous devions nous rendre la matin à la clinique de Keraudren qui n'est qu'à quelques minutes à pied, donc c'est le meilleur choix pour la proximité.
5 out of 5
by A verified traveler

Excellent hotel

Posted 31 Jul 2021 on Hotels
The service from the staff was exceptional. The breakfast was more than adequate and the one dinner we has was very good indeed.
1 out of 5
by A verified traveler

Avoid

Posted 30 Jul 2021 on Hotels
Terrible stay. They don’t have wi-fi in all the rooms. They said because of a thunderstorm but the lobby had access so not sure what happened. When I complained, the receptionist said tough luck it is not our fault. No apologies and certainly no willingness to compensate us in any way. For example, our rate didn’t include breakfast would it be too much to offer it? The room was small, the staff clearly needs more training…
Comment from Hotel Management
6 Aug 2021 by Erwan, premier de réception, Hotel Management
Dear Mister, Dear Madam, Thank you for taking the time to write a review concerning your stay at our hotel. All of your observations have been taken into account in order to improve ourselves and be able to give the service we desire to all of our guests. As our staff told you, a thunderstorm happend in Brest before you came. The entire network hasn't been touched but the 3rd floor sadly yes... We apologize that it made your stay worse. Nevertheless, we hope to welcome you again under better circumstances. Sincerely, Erwan and The Brest Best Western Team
5 out of 5
by A verified traveler

Posted 29 Jul 2021 on Hotels
The hotel was really nice and friendly staff. The hotel was in a good location and on site parking. Would stay again and highly recommend.
5 out of 5
by A verified traveler from Ontario, Canada

Posted 26 Oct 2020
Property location was perfect, hotel itself above North American standards for Best Western
Comment from Hotel Management
28 Oct 2020 by Virginie, Hotel Management
Dear Gus, Thank you so much for sharing your experience ! We are delighted to read your kind messages concerning the hotel services in general. It was a pleasure to welcome you and we hope to see you again very soon. Best Regards, Virginie and the Brest Best Western Team
5 out of 5
by A verified traveler

Posted 23 Oct 2020 on Hotels
Fantastic staff
Comment from Hotel Management
28 Oct 2020 by Virginie, Hotel Management
Dear Natalie, Thank you so much for sharing your experience at the hotel ! We are delighted to read your kind message concerning the team, and shared it with them. It was a pleasure to welcome you and we hope to see you again very soon. Best Regards, Virginie and the Brest Best Western Team
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2019
4 out of 5
by A verified traveler

Posted 2 Nov 2019 on Hotels
Comment from Hotel Management
21 Nov 2019 by l'hôtel Best Western Plus Europe de Brest, Hotel Management
Cher client, merci pour votre bonne note, nous espérons vous recevoir à nouveau très prochainement dans notre hôtel. Bien cordialement, l'hôtel Best Western Plus Europe de Brest
4 out of 5
by A verified traveler

Posted 29 Oct 2016 on Hotels
Just good value for the price
4 out of 5
by A verified traveler from Chester

Overnight business stay

Posted 8 Sep 2016 on Hotels
Needed something close to the airport, comfortable and affordable for after a meeting in Brittany - this fit the bill perfectly. Nicer than some Best Westerns, with a modern feel and ample parking. The breakfast looked nice, however, couldnt partake due to a 5am departure!!
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