Ratings based on 301 Verified Reviews

4.4 out of 5
81% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Dec 2023
We have an incredible stay in Brixen, this hotel is very central and great to explore Brixen and the surrounding areas. The hotel had a lot of facilities to keep you entertained. I will definitely be coming back to this hotel.
3 out of 5
by A verified traveler

Posted 10 Oct 2023 on Hotels
This was listed as a 4 star hotel, which i assume it is, but my room, particularly the bathroom was very run down. Instead of a sliding shower doors or even a curtain there was half a shower door that instead of staying still would flop around. Fantastic breakfast though.
5 out of 5
by A verified traveler

Posted 15 Aug 2023
The staff was friendly, this is the second time I visit this hotel and for sure I will return. The classic architecture is fantastic, all the facilities, such as pools and spa, were quite good. Just the breakfast I feel that more options can be added.
5 out of 5
by A verified traveler

Posted 8 Aug 2023
Well located, clean, friendly service, great rooms.
5 out of 5
by A verified traveler from Foothill Ranch

This traveler left a rating score only Posted 19 Jul 2023
3 out of 5
by A verified traveler

Posted 13 Jul 2023 on Hotels
Comment from Hotel Management
17 Jul 2023 by Hotel Grüner Baum, Hotel Management
Wir schätzen es sehr, dass Sie sich die Zeit genommen haben, um uns ein ehrliches Feedback zu geben. Es tut uns sehr leid zu hören, dass ihr Aufenthalt nicht ihre Erwartungen erfüllt hat. Bitte schreiben Sie uns eine E-Mail oder rufen Sie uns an, damit wir das Problem mit Ihnen persönlich besprechen können.“Wir hoffen dennoch, dass Sie uns eine zweite Chance geben, es besser zu machen.Wir haben Ihr Feedback an die betroffenen Mitarbeiter weitergeleitet
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2023 on Hotels
5 out of 5
by A verified traveler

Perfect location in Brocken/Bressone

Posted 13 Sep 2022 on Hotels
Last minute trip. Great location. Friendly staff at every location in hotel, reception, bar, breakfast salon. Highly recommend.
4 out of 5
by A verified traveler from Roma

Posted 25 Aug 2022
I liked the atmosphere.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jun 2022 on Hotels
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