Ratings based on 214 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Stourbridge
Posted 26 Jan 2024
12 night stay, room cleaned once, 3 night stay, no cleaning. Staff on reception do not speak very good English and communication is difficult
Comment from Hotel Management
21 Mar 2024 by The Liberty Hotel, Hotel Management
Dear Christopher,Thank you for your feedback and your honest review. We are sorry to hear that the housekeeping during your stay did not meet your expectations and communication with our reception staff was difficult. We will ensure that these issues are addressed and improved to provide our guests with a more pleasant stay. Thank you for your constructive feedback, it helps us to continuously optimize our service. We still hope that you enjoyed your stay and would be happy if you gave us another chance in the future to convince you of our service. Thank you for your understanding.Kind regards.
by A verified traveler
Posted 6 Dec 2023
Great location and I like shower very much cause the water pressure is great.
by A verified traveler
Posted 4 Sep 2023
by A verified traveler
Posted 20 Aug 2023
by A verified traveler
Posted 12 Aug 2023
We stayed here to be close to our Costa Cruise ship embarkation point. The staff were the best part of our stay though the property was very nice and clean and we loved our room. They don't serve lunch but the breakfast and dinner were excellent. I would stay here again for sure.
by A verified traveler
Air Conditioning was on with no cooling.
Posted 7 Jul 2023 on HotelsI booked this hotel specifically for the Air Conditioner. It was around 65 F outside and at least 75 inside the room. We left for a few hours hoping the AC would cool the room but there was no improvement. When I complained I was told "Germany doesn't have AC like Americans expect. The law says we can only cool the room to 5 (or 10?) degrees C above the outside temperature. I have heard this many times. It made me feel like they were actually heating the hotel. We were on the street and did not want to leave the window open due to the noise, so she gave us a room on the 1st floor facing the water. Unfortunately due to security and the shared balcony with the whole floor we could not leave the door/window open at night.
by A verified traveler
Great hotel with a great location
Posted 22 Apr 2023 on HotelsThe superior room was very comfortable for 3 people. We faced the river and had a wonderful view. The water pressure in the shower was spectacular! The breakfast was very good also. I would stay here again.
by A verified traveler
Posted 19 Nov 2022 on Hotels
by A verified traveler
Posted 9 Jul 2022 on Hotels
Excellent!!!! Would definitely stay again when
by A verified traveler
Posted 2 Jun 2022 on Hotels
Comment from Hotel Management
23 Jun 2022 by Maik Albrecht, Hotel Management
Moin und Danke für die Bewertung. Wir streben immer nach dem Besten als Ihr Gastgeber und würden uns freuen, wenn Sie uns wissen ließen, was nicht zu Ihrer Zufriedenheit war. Wir Bedanken uns für Ihren Besuch und würden uns freuen Sie beim nächsten Mal wieder im Liberty begrüßen zu dürfen. Alles Gute
