Ratings based on 86 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Calgary
Posted 10 May 2024
Friendly helpful staff. Great breakfast. Very quiet neighborhood. Updated facility.
Comment from Hotel Management
14 May 2024 by Your Penta Team, Hotel Management
Dear Guest, Thank you for this great review.It is wonderful to hear that our team made a lasting impression with their friendliness and helpfulness. We're also delighted that our breakfast selection started your day on a high note. The serenity of our neighborhood is indeed a highlight for guests seeking a peaceful retreat, and we're glad that resonated with you. Moreover, it's rewarding to know that the recent updates to our facilities added to the comfort and enjoyment of your stay. At Pentahotel Bremen, we strive to provide an ambiance where modernity meets relaxation, and it's heartening to see this reflected in your experience. Thank you once again for choosing us for your stay.We look forward to welcoming you back soon. Kind regards,Your Penta Team!#pentalovesyou
by A verified traveler
Posted 5 Mar 2024 on Wotif
I booked an 1 BR apartment. The first room I was assigned was not completely cleaned, so either a front desk mistake or a housekeeping oversight. Lucky me they had a similar room that was in perfect condition and cleaned. The apartment was very spacious, I stayed 4 days and was very comfortable. even with 4 people you can easily stay a couple of nights. They have an option to forfeit daily cleaning for a drink or to plant a tree when you stay multiple days. That is nice from an ESG impact point of view.
Comment from Hotel Management
5 Mar 2024 by Your Penta Team!
#pentalovesyou, Hotel Management
Dear Nicola,We thank you for taking the time to share your feedback.We're thrilled to hear that you found the apartment spacious and comfortable for your stay, reflecting our dedication to providing well-appointed accommodations. It's wonderful to know that our ESG-focused option to opt out of daily cleaning in exchange for a drink or tree planting resonated with you. We apologize for the initial oversight with the room cleanliness but are pleased that our team was able to promptly resolve the issue and accommodate you to your satisfaction.We hope to welcome you back in the future. All the best,Your Penta Team!#pentalovesyou
by A verified traveler
Posted 18 Jan 2024
Staff were very helpful
Comment from Hotel Management
19 Jan 2024 by Your Penta Team!
#pentalovesyou, Hotel Management
Dear Steven,Thank you for taking the time to share your feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We hope to have the occasion to welcome you back.Best wishes,Your Penta Team!#pentalovesyou
by A verified traveler
Posted 20 Dec 2023 on CheapTickets
Comment from Hotel Management
22 Dec 2023 by Your Penta Team!
#pentalovesyou, Hotel Management
Dear Beth,Thank you for taking the time to share your feedback,We endeavour to provide an excellent standard for all our guests and regret that you felt this was not the case. We will use your feedback to review this with our team and highlight any areas that may need some attention.We hope to have the opportunity of welcoming you back for a more memorable stay.Kind regards,Your Penta Team!#pentalovesyou
by A verified traveler
Posted 19 Dec 2023 on Hotels
Comment from Hotel Management
20 Dec 2023 by Your Penta Team!
#pentalovesyou, Hotel Management
Dear John,Thank you for taking the time to review your stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We would love to welcome you back in the future. Very best wishes,Your Penta Team!#pentalovesyou
by A verified traveler
Best value for money in Bremen
Posted 5 Dec 2023 on HotelsSo pleased we booked this hotel. Easy to reach from the town centre using public transport. The #24 bus stops straight outside. Very warm and cozy inside which was great given that it was snowing throughout our stay. We booked their largest room with kitchen and living room and were very happy as it had everything we needed. The beds were so comfortable that it was extremely difficult to drag ourselves out each morning.
Comment from Hotel Management
6 Dec 2023 by Your Penta Team!
#pentalovesyou, Hotel Management
Dear Laura,Thank you for taking the time to leave your review.We're thrilled that our convenient location with direct public transport access was beneficial for your travels during the snowy days. It's great to know that the warmth and coziness of our hotel provided you with a comfortable haven. We're especially pleased that you enjoyed the spaciousness and amenities of our largest room, complete with a kitchen and living area, designed for a home-like experience. Your comments on the comfort of our beds are much appreciated; we understand how important a good night's sleep is for our guests.Thank you for your kind words about the room cleanliness, hotel condition, and room comfort, as we strive to maintain the highest standards for our guests to enjoy. We do take note of your rating regarding our service and rest assured, we are committed to continuous improvement to meet and exceed our guests' expectations.We would be glad to have you return for another memorable stay.Best wishes,Your Penta Team!#pentalovesyou
by A verified traveler
Posted 25 Nov 2023
Comfortable, well priced and stylish
Comment from Hotel Management
27 Nov 2023 by Your Penta Team!
#pentalovesyou, Hotel Management
Dear Howard,Thank you for sharing your positive review.We're delighted to hear that you found our rooms to be comfortable and appreciated the cleanliness. Our team takes great pride in maintaining a high standard of service and room amenities. It's also wonderful to know that the stylish design of our hotel contributed to your enjoyable stay.We look forward to welcoming you back in the future.Kind regards,Your Penta Team!#pentalovesyou
by A verified traveler
Would stay again
Posted 10 Oct 2023 on HotelsGreat vibe in the hotel - staff were great - food was lovely
Comment from Hotel Management
11 Oct 2023 by Your Penta Team!
#pentalovesyou, Hotel Management
Dear Guest, Thank you so much for this glowing review.We are thrilled to hear that you enjoyed the great vibe and appreciated our friendly staff. It's always a pleasure to provide our guests with lovely food options at our Pentalounge, and we're glad you enjoyed them as well.Once again, thank you for your kind words and positive feedback. We look forward to welcoming you back in the future.We look forward to welcoming you back. Best wishes,Your Penta Team!#pentalovesyou
by A verified traveler
Posted 8 Sep 2023 on Hotels
by A verified traveler
Posted 25 Aug 2023 on Hotels
The Staff were particularly helpful and agreeable.
Comment from Hotel Management
28 Aug 2023 by Pentateam, Hotel Management
Dear Stephen,Thank you very much for your positive feedback. We are happy to read that you had a fantastic holiday at our Pentahotel Bremen.We would like to welcome you many more times at Pentahotels.Kindest Regards,Your Pentateam#Pentalovesyou
