Ratings based on 28 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Feb 2024
This is a very traditional historic Swiss Hotel, located next to a bus station that is the end of the line (about a twenty minute scenic bus ride to St. Moritz). Because the hotel is very old, it has natural character and charm. That said, the bathrooms are modern. Our room had a balcony and nice view (but deck a bit creaky, due to age of planks - like I said, it is an old structure). The menu was very traditional Swiss, which was great if you're in the mood for that (which we were). The staff dressed in traditional Swiss garb, which was also a nice touch.
Comment from Hotel Management
20 Feb 2024 by Jürg and Karoline Wintsch, Hotel Management
Dear Brad,Thank you for choosing to stay at Schweizerhaus Hotel and for taking the time to share your experience with us. We appreciate your positive feedback regarding the character and charm of our historic hotel. It is wonderful to hear that you enjoyed the modern bathrooms and the balcony with a nice view. We take pride in offering a traditional Swiss experience, from our menu to the attire of our staff, and we are delighted that you appreciated these aspects during your stay. Regarding your feedback about the creaky deck, we understand that the age of the structure may have contributed to this. We appreciate your understanding and we will take your comments into account for future improvements.Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to Hotel in the future.Best regards,Team of Hotel Schweizerhaus
by A verified traveler
Posted 5 Feb 2024
Lovely people and property
Comment from Hotel Management
20 Feb 2024 by Dénes, Hotel Management
Dear Mr. and Mrs. Patel,Thank you for taking the time to share your review of Schweizerhaus Hotel. We greatly appreciate your kind words about our staff and property.We strive to provide exceptional service and a pleasant experience for all our guests. We hope, that you enjoyed the birthday party and that you had a nice trip home. Warm regards,Dénes
by A verified traveler
Short stay - easy access to St Moritz
Posted 28 Jan 2024 on Hotels2 nights for visiting St Moritz very easy to get to. Stunning building with nice sized rooms- beware no lifts
by A verified traveler
Posted 18 Dec 2023
by A verified traveler from spring valley
Posted 8 Aug 2023
Recommended
for Everyoneby A verified traveler from New York, NY
Beautiful property but facilities could be better
Posted 19 Mar 2017 on Orbitz
Pros: Balcony
Cons: Staff not very friendly
Location: Gorgeous location. There is a larger hotel down the road.
This is a lovely hotel however not as expected based on website photos. Food, facilities, staff mediocre. Room itself was extremely hot. Food not great. I would say a bit overpriced for the experience.
Recommended
for Everyoneby Georg from Singaprore/Frankfurt
food and excellent stay
Posted 29 Dec 2012
Pros: room and restaurant
Cons: sorry, nothing to mention
Location: good location not far away from St. Moritz.
better here than there....
Super Hotel in an old Building from 1882
Staff very friendly and very helpful
The traditional swiss restaurants offers excellent dishes. Don't stay there when you want to be on a diet.
Recommended
for Everyoneby Joe from Lebanon
great hotel for a family and for everyone
Posted 28 Aug 2012
Pros: cleanliness
Cons: hardly find anything
Location: superb
staff was very friendly and supportive, overall atmosphere was fantastic
by A verified traveler
Ottimo
Posted 8 Jan 2024 on HotelsPersonale molto cortese e disponibile . Presenza di sala giochi per bimbi e biblioteca molto utile in caso di maltempo . L'unico inconveniente è la mancanza di ascensore .
Comment from Hotel Management
10 Jan 2024 by Schweizerhaus Team, Hotel Management
Gentile Sig. Fizzotti,Grazie per aver condiviso la sua esperienza al Hotel. Siamo felici di apprendere che il nostro personale è stato cortese e disponibile durante il suo soggiorno. Siamo inoltre lieti di sapere che ha trovato la sala giochi per bambini e la biblioteca utili in caso di maltempo.Ci scusiamo sinceramente per l'inconveniente causato dalla mancanza di un ascensore. Prendiamo nota del suo feedback e lavoreremo per migliorare la situazione. Apprezziamo molto i suoi commenti e faremo del nostro meglio per rendere il soggiorno dei nostri ospiti il più confortevole possibile.Cordiali saluti,Schweizerhaus Team
by A verified traveler
Posted 23 Jul 2023 on Hotels
