Ratings based on 53 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jan 2024 on Travelocity
The property was located in a wonderful nature area. It was very beautiful. The room was as expected.
The dining experience at the property was average, food was substandard and service was okay. The receptionist who checked us in was and I quote a "gen z" She made a mistake with our room numbers. then the next day one of the staff members walked up to my husband while he was having lunch, in front of other guests, very loudly told him that he should have checked out hours ago. He was forced to rush through his meal only to go and tell them that they made an error. Very embarrassing.
by A verified traveler
Posted 26 Dec 2021
This was an amazing stay. The staff went above and beyond making sure all of our needs were met. Will definitely return.
by A verified traveler
Cave stay in awesome surroundings
Posted 19 Mar 2021 on HotelsVery different but had a wonderful experience!! Nature at its best! Stayed in cave unit, neat and comfartable
by A verified traveler
Posted 21 Dec 2020 on Hotels
Comment from Hotel Management
15 Jan 2021 by Kagga Kamma Team, Hotel Management
Hi there.
Thank you for taking the time to review Kagga Kamma. We are pleased to know that you had an enjoyable stay and will hopefully be able to welcome you back in the near future!
Kind Regards - The Kagga Kamma Team
by A verified traveler
Spectacular hotel to stay in
Posted 2 Jul 2019 on HotelsSpectacular hotel to stay in. My family and I really enjoyed our stay. The rooms were clean, the food was delicious and the staff were so welcoming. I wish we stayed there extra nights. Hardly any cellphone signal which is a great thing sometimes. WIFI in the bar area. The star gazing excursion is a must and such a lovely experience. 2 things I would reconsider.....1) the game drives and star gazing is too expensive especially if you are a family of 4 and the reserve does not have all of the BIG 5.
2) The Spa needs more therapists as most people could not make a reservation as the Spa was always fully booked.
Comment from Hotel Management
3 Jul 2019 by the Kagga Kamma Team., Hotel Management
Dear Mr L R, thank you for taking the time to review and rate Kagga Kamma Nature Reserve. We are delighted to hear that your overall stay with us was great and that you appreciated the accommodation, food, and staff. We value your feedback regarding the Excursion prices and need for more Spa Therapists as we constantly strive to improve. We can't wait to have the opportunity of welcoming you back to Kagga Kamma in the near future to make more wonderful memories. Warm regards,
by A verified traveler
AMAZING
Posted 20 Feb 2019 on HotelsJust the star gazing would worth the trip! Beautiful accommodations in a magical setting. Staff extremely professional and caring. Loved loved loved it!
Comment from Hotel Management
22 Feb 2019 by the Kagga Kamma Team., Hotel Management
Dear Valentina, thank you for this wonderful review. We are so pleased that you enjoyed the Stargazing as well as our unique accommodation. We are glad that you experienced the warmth and hospitality of our wonderful staff. We hope to welcome you back to Kagga Kamma in the future. Kindest regards,
by A verified traveler from London
Posted 25 Jan 2019
Unique stay with wonderful feeling of ‘being at one with nature’. The rooms were pretty pricey for what they were (we stayed in a cave suite) and the food very average. However the whole experience was lovely - we saw a fair range of animals (don’t expect safari but some interesting birds and antelope) and went on some good walks. The staff were exceptional and made our stay very special.
Comment from Hotel Management
29 Jan 2019 by The Kagga Kamma Marketing Team., Hotel Management
Dear Anonymous, thank you for Reviewing Kagga Kamma Nature Reserve. We are pleased to hear that you had a lovely experience with us and enjoyed being at one with nature. We are sorry to hear that you felt the rooms were pricey for what they were. We continuously strive to improve our guest experiences and we take your feedback to heart. We hope you will return in the near future to experience some of our other unique accommodation options. Warmest Regards,
by A verified traveler
Posted 25 Jan 2019
Comment from Hotel Management
29 Jan 2019 by The Kagga Kamma Marketing Team., Hotel Management
Dear Anonymous, Thank you for the wonderful four-star review. We can’t wait to welcome you back!
by A verified traveler
Posted 25 Jan 2019
Unique stay with wonderful feeling of ‘being at one with nature.’
Comment from Hotel Management
29 Jan 2019 by The Kagga Kamma Marketing Team, Hotel Management
Dear Anonymous, thank you for reviewing Kagga Kamma Nature Reserve. We are delighted to hear that you enjoyed your unique stay and had the opportunity to feel at one with nature. We look forward to welcoming you back in the future. Kindest Regards,
by A verified traveler
Posted 22 Jan 2019
Comment from Hotel Management
23 Jan 2019 by The Kagga Kamma Team, Hotel Management
Hello Anonymous, thank you for taking the time to rate Kagga Kamma Nature Reserve.
