Ratings based on 400 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Nice hotel, great staff and excellent food in the hotel! Better food than in any restaurants in the area.
Comment from Hotel Management
29 May 2024 by Hotel Management, Hotel Management
Dear Jan,Thank you for your feedback! We're thrilled to hear you had a great experience with our staff and enjoyed the excellent food at our hotel. It's wonderful to know that our culinary offerings exceeded your expectations. We look forward to welcoming you back soon!Kind regards,Hotel Management
by A verified traveler
Posted 14 May 2024
Phenomenal hotel with phenomenal services, rooms and amenities. Very highly recommended!
Comment from Hotel Management
16 May 2024 by Hotel Management, Hotel Management
Dear Abdalla,Thank you for your phenomenal feedback! We're thrilled to hear that you found our hotel and services exceptional. Your recommendation means a lot to us, and we can't wait to welcome you back for another phenomenal stay at Sheraton Bratislava Hotel. Sincerely,Hotel Management
by A verified traveler
Posted 14 May 2024
Cleanliness, superb location, high quality amenities, room spaciousness and quality bed.
Comment from Hotel Management
16 May 2024 by Hotel Management, Hotel Management
Dear Abdalla,Thank you for your feedback! We're delighted to hear that you appreciated the cleanliness, superb location, high-quality amenities, spacious rooms, and comfortable beds during your stay. Your satisfaction is our priority, and we look forward to providing you with another exceptional experience in the future at Sheraton Bratislava Hotel. Sincerely,Hotel Management
by A verified traveler
Posted 13 May 2024
Beautiful everything
Comment from Hotel Management
16 May 2024 by Hotel Management, Hotel Management
Dear hyung chul,Thank you for your kind words for Sheraton Bratislava Hotel. We're delighted you found everything beautiful. We hope to welcome you back soon for another wonderful experience!Sincerely,Hotel Management
by A verified traveler
Posted 28 Mar 2024
Everything was good
by A verified traveler
Absolute Perfection
Posted 22 Dec 2023 on HotelsAbsolute perfection! Perfect location if you want to shop and a very short walk to the Old town. Staff were really friendly, I was upgraded to the deluxe room which was very appreciated. Overall very pleasant stay.
by A verified traveler
Guests must pay to use the pool
Posted 27 Sep 2023 on HotelsBrilliant service and comfortable stay. However, I chose this hotel because it had a pool, thinking we could use this in the evenings. On check in we were told we had to pay 15 euros per person to use it. Had I known, I would've stayed elsewhere as was weighing up a few options. I did feel mislead on this as had not factored 30 euros extra per day into the price.
Comment from Hotel Management
29 Sep 2023 by Hotel Management, Hotel Management
Dear Nicola,Thank you so much for taking the time to share your valuable feedback with Sheraton Bratislava Hotel. We would like to clarify, that this extra charge of the pool is mentioned on the official website of the Hotel. We truly value our guests' feedback as this allows us to better our service and create the lasting experiences and memories we strive for. Sincerely,Hotel Management
by A verified traveler
Posted 23 Sep 2023
Incredible hotel, quiet walkable, and very comfortable.
Comment from Hotel Management
26 Sep 2023 by Hotel Management, Hotel Management
Dear Joao,Thank you for taking the time to post your review and share your experience!We are delighted that you enjoyed your visit, and you were satisfied with Sheraton Hotel BratislavaSincerely,Hotel Management
by A verified traveler
Posted 22 Sep 2023
Which the view was better!
Comment from Hotel Management
26 Sep 2023 by Hotel Management, Hotel Management
Dear Barbara,Thank you for your feedback.We are really sorry that you had such a poor experience with the view and overall experience during your stay wasn’t up to your standards. We truly do apologize for this.Sincerely,Hotel Management
by A verified traveler
Posted 23 Jul 2023
Comment from Hotel Management
18 Sep 2023 by Hotel Management, Hotel Management
Dear Helena,Thank you so much for taking the time out to share your valuable feedback and giving us a 5-star rating. We are pleased to learn that your time with us was wonderful.Sincerely,Hotel Management
