Ratings based on 60 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Oct 2022
- I paid for the room ahead of time. The receptionists were constantly getting confused about this, refusing to let me into the room as they claimed I hadn't paid, before backtracking and realising I had, and then forgetting all over again the following day.
- The cleaners were extremely loud in the morning, slamming doors in the corridor from 6am.
- There was an ALIVE BEETLE in the bed. The staff didn't understand why this was unsatisfactory.
- The pillow was a tiny square cushion with lumpy cotton ball-like bumps inside. When I asked for another pillow (without complaining) the receptionists said a simple 'no'. -They said they didn't have more pillows, which is very strange for a hostel.
-The beds were smaller than a child's single bed and the bottom sheet didn't fit.
- The staff came into the room twice while I was in a work meeting without knocking.
by A verified traveler from London
Posted 30 Jul 2022
Upon arrival, service was courteous and friendly.
My bed didn't have a pillow, and the girl at the reception said I should find it myself from the other guests!
I refused, so she went to the room and couldn't find it, so she gave me another one.
The only locker left was faulty, so they gave me one by reception on the floor below.
For the 5 rooms on my floor, there were 3 bathrooms only, and one was out of service (6-10 people per room).
No sockets visible near the bed, nor in the room at all.
In the morning, someone took a long shower, and flooded the whole corridor, and it leaked to the reception, they said it's normal!
Too hot in the room, 27 degrees outside, no fan or air-conditioning.
Common area is nice and has many plugs.
by A verified traveler
Posted 30 May 2022
Excellent Property with comfortable rooms and welcoming staff.
by A verified traveler
Posted 24 Apr 2022 on Hotels
by A verified traveler
Posted 17 Aug 2021 on Hotels
Well managed place to stay, with kind staff but guest as boring as myself.
by A verified traveler
Posted 26 Jul 2021 on Hotels
Perfect place and location, totally worth for such a price:)
by A verified traveler
Great value for money
Posted 17 Feb 2020 on HotelsVery good value for money with comfy beds. Quiet area and quiet in the hostel itself, not full of rowdy people. 15 min to old town and good restaurant options nearby if you don’t want to go to far in the evening.
Comment from Hotel Management
9 Mar 2020 by Bogi Receptionist, Hotel Management
HI Maria,
Thank you for your nice review, it was a pleasure to host you. We hope we can host you again in Safestay hostels around Europe.
Best regards
Safestay Team Bratislava
by A verified traveler
Nice hostel
Posted 24 Jan 2020 on HotelsWelcoming staff, cozy atmosphere
Comment from Hotel Management
9 Mar 2020 by Bogi Receptionist, Hotel Management
Hi Magnus,
Thank you for your kind review, it was a pleasure to host you.
Safestay Team Bratislava
by A verified traveler from Japan
Posted 7 Jan 2020
Good location, not far from main station and friendly staff
by A verified traveler
Posted 3 Dec 2019 on Hotels
