Ratings based on 49 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
The staff was very helpful
by A verified traveler from el segundo
Posted 10 May 2024
by A verified traveler
Posted 13 Jan 2024 on Hotels
by A verified traveler from Marietta
Posted 5 Dec 2023
Older building but with charm
by A verified traveler
Posted 16 Sep 2023 on Orbitz
Old property, close to Old town .Staff is very friendly and helpful.
Comment from Hotel Management
16 Sep 2023 by Reception Team, Hotel Management
Dear Mr Nikolay. Thank you very much for sharing some comments about your stay in our hotel. We hope, that you spent great time with us. We hope, that we will have an opportunity to welcome you again next time. We wish you nice day. Best regards Reception Team
by A verified traveler
Posted 29 Aug 2023 on Hotels
Comment from Hotel Management
1 Sep 2023 by Reception Team, Hotel Management
Dear Mr. Darrell. Thank you very much for sharing some words about your last visit in our hotel . We are glad to read that your stay was nice experience. We hope, that we will have an opportunity to welcome you again next time. We wish you nice day. Best regards Reception Team
by A verified traveler
Posted 19 Aug 2023
We chose the Matysak because it had great reviews and is close to the station. The staff were friendly, the rooms were large, spacious and well-equipped, and the breakfasts were great, including hot dishes as well as the usual range of cold options. The croissants were especially delicious! I would love to give the hotel 5 stars, and I certainly would stay there again. But I have to point out a couple of issues. First, the room safe was broken and dismantled. The front desk said that was deliberate, because it was one of the safes that had been malfunctioning. If you have malfunctioning equipment, you replace it, you don't just leave it. Two lights were not working but those got fixed after I reported the problem (thank you). The wifi was too weak to use in my room, except really close to the door, down on the floor. Although the room safe and wifi problems prevent me from giving 5 stars, overall I was very satisfied.
Comment from Hotel Management
19 Aug 2023 by Reception Team, Hotel Management
Dear Mr. Chris. Thank you very much for sharing some words about your last visit in our hotel . We are glad to read that your stay was nice experience. We would like to apologize for the broken safe in the room. We reported the problem with it to our external company, that is responsible for removing it. Regarding the wifi connection we did not notice any wifi interruptions from the other guests during your stay. We are reading this information from you for the first time. We hope, that we will have an opportunity to welcome you again next time. We wish you nice day. Best regards Reception Team
by A verified traveler
Posted 21 Mar 2023 on Orbitz
Place is nice and breakfast is good.
Comment from Hotel Management
22 Mar 2023 by Reception Team, Hotel Management
Dear Mr. Jim, Thank you very much for writing us nice review your last visit. We are glad to read that your last stay was amazing experience. We hope that you will choose our hotel next time again.We wish you nice day. Best regards Reception Team
by A verified traveler
Posted 6 Mar 2023 on Hotels
Friendly and accommodating staff.
Clean and delicious breakfast.
Comment from Hotel Management
8 Mar 2023 by Reception Team, Hotel Management
Dear Mrs. Suzana. Thank you very much for writing us nice review regarding your last visit. We are glad to read that your last stay was amazing experience. We hope that you will choose our hotel next time again. We are looking forward to welcome you in the future. We wish you nice day. Best regards Reception Team
by A verified traveler from Coquitlam
Posted 10 Aug 2022
e,cellent
Comment from Hotel Management
12 Aug 2022 by Reception Team, Hotel Management
Dear Guest, Thank you very much for writing us nice review. We are glad to hear that you spent with us nice time. We hope that we will have an opportunity to welcome you again in our hotel next time . We wish you nice day. Best regards Reception Team
