Ratings based on 968 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Jose
Posted 13 Feb 2024
Great place and location. Walkable, easy to get taxis or Uber.
Perhaps I would appreciate to have more options with breakfast.
Comment from Hotel Management
13 Feb 2024 by Elaine Ribeiro - Assistente de Recepção, Hotel Management
Dear Mr. Chácon, we are very glad for your review. Your suggestion has been delivered to the responsible team. We hope to receive you as our guest sonn again!
by A verified traveler
Posted 29 Jan 2024
Comment from Hotel Management
31 Jan 2024 by Elaine Ribeiro - Assistente de Recepção, Hotel Management
Sr. Roque agradecemos a sua avaliação.
by A verified traveler
Posted 17 Jan 2024
Comment from Hotel Management
17 Jan 2024 by Elaine Ribeiro - Assistente de Recepção, Hotel Management
Sra. Adriane, ficamos muito felizes com a sua avaliação! Esperamos recebê-la novamente em breve.
by A verified traveler
Posted 25 Dec 2023
Comment from Hotel Management
14 Jan 2024 by Elaine Ribeiro - Front Desk Manager Assistant, Hotel Management
Dear Mr. Coon, we appreciate your feedback.
by A verified traveler
Posted 16 Dec 2023 on Hotels
Comment from Hotel Management
17 Dec 2023 by Elaine Ribeiro - Assistente de Recepção, Hotel Management
Sr. Jonathan, ficamos muito felizes com a sua avaliação! Esperamos recebê-lo novamente em breve!
by A verified traveler
Posted 15 Dec 2023 on Hotels
Comment from Hotel Management
15 Dec 2023 by Elaine Ribeiro - Assistente de Recepção, Hotel Management
Estamos muito felizes com a sua avaliação! Esperamos recebê-lo em breve novamente!
by A verified traveler from Santiago de Surco
Posted 27 Oct 2023
Comment from Hotel Management
24 Nov 2023 by Elaine Ribeiro - Assistente de Recepção, Hotel Management
Sra. Carmen, ficamos muito felizes com a sua avaliação! Aguardamos recebê-la novamente em breve.
by A verified traveler
Posted 26 Oct 2023
I have stayed here several times, and I’m always happy with that decision. This time the pool was finally open, plus the sauna room and a small gym. The staff is very friendly and accommodating.
Comment from Hotel Management
27 Oct 2023 by Elaine Ribeiro - Front Desk Manager Assistant, Hotel Management
Dear Mr. Oli, we are always very happy to have you as our guest. We hope to receive you again soon.
by A verified traveler from Grapevine
Posted 15 Oct 2023
Great staff. Central location. Gym equipment needs to be fixed. Great swimming pool though.
Comment from Hotel Management
20 Oct 2023 by Elaine Ribeiro - Front Desk Manager Assistant, Hotel Management
Dear Mr. Sandro, we are very happy with your review. We've informed our Maintenance Sector about the gym equipment to be verified. We hope to receive you again soon. Best regards.
by A verified traveler
Posted 6 Oct 2023
Comment from Hotel Management
10 Oct 2023 by Elaine Ribeiro - Front Desk Manager Assistant, Hotel Management
Ms. Yasmin, we are very happy with your review! We look forward to welcoming you again soon!
