Ratings based on 516 Verified Reviews

3.6 out of 5
83% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 2 Dec 2023
This property is well located. There are two malls within walking distance. What I did not like was the fact that there wasn't a hair dryer, there wasn't a toaster and a stove top in the kitchen. Lucas, from the housekeeping, and Eduardo, the guy who helps with luggage, were always helpful when I needed them.
5 out of 5
by A verified traveler

Posted 29 Nov 2023
Inpecable el cuarto y las instalaciones. Muy confortable
4 out of 5
by A verified traveler

Posted 30 Sep 2023
Just some few details to make it better. But overall, good price and good attention.
Comment from Hotel Management
2 Oct 2023 by Camila , Hotel Management
Agradecemos o seu comentário e a sua avaliação.
2 out of 5
by A verified traveler from Belmont

Posted 4 Jul 2023
Comment from Hotel Management
5 Jul 2023 by Camila, Hotel Management
Agradecemos a sua avaliação.
2 out of 5
by A verified traveler from North Miami

This traveler left a rating score only Posted 22 Aug 2022
1 out of 5
by A verified traveler

Dirty room

Posted 14 Apr 2022 on Hotels
Poorly cleaned bathroom, dirty room, very dirty curtains, even dirtier furniture, dirty balcony, TV doesn't work the buttons, it was a terrible stay. I don't know how you guys offer a room in such horrible condition.
Comment from Hotel Management
20 Apr 2022 by Camila, Hotel Management
Agradecemos o seu comentário e avalição. Seu feedback é importante para que possamos melhorar os nossos serviços e as nossas instalações.
5 out of 5
by A verified traveler

Posted 23 Mar 2022
Perfect place to stay in Brasilia
Comment from Hotel Management
23 Mar 2022 by Camila , Hotel Management
Agradecemos a sua avaliação e comentário.
3 out of 5
by A verified traveler

Hotel great staff not so much

Posted 10 Dec 2021 on Hotels
Hotel was fine but didn’t like the staff at front desk not happy with their customers service
Comment from Hotel Management
14 Dec 2021 by Camila, Hotel Management
Agradecemos o seu comentário e avaliação. Estamos trabalhando para melhorar o atendimento na recepção.
4 out of 5
by A verified traveler from Lehigh Acres. Florida

Posted 14 Sep 2018 on Orbitz
Nice location, close to everything. Staff was helpful.
3 out of 5
Recommended
for Everyone
by A verified traveler from R

Wifi

Posted 4 Jun 2017 on Orbitz
The internet(wifi) is Very bad, you can not make any video call from the room