Ratings based on 402 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Front desk help was friendly and helpful. The breakfast room supervisor was friendly and made sure everything was fresh. Very convenient to attractions and shopping.
Comment from Hotel Management
13 May 2024 by Randy W. - GM, Hotel Management
Brenda, thank you so much for your kinds words and also taking the time out to send us a review, we really appreciate it.
by A verified traveler
Posted 10 May 2024
I really liked that property because I paid for a king suite but it didn't come up like that ....but when I explained to the woman upfront she swiftly changed it to the king suite
Comment from Hotel Management
13 May 2024 by Randy W. - GM, Hotel Management
Monica, Thank you so much for your stay with us.
by A verified traveler
Posted 6 May 2024
The staff was wonderful the place was clean but run down
Comment from Hotel Management
13 May 2024 by Randy W. - GM, Hotel Management
Cynthia,Thank you so much for your kind review and also for staying with us.
by A verified traveler
Posted 31 Mar 2024
That it was very quite and the pool stayed open until midnight
Comment from Hotel Management
8 Apr 2024 by Randy W. - GM, Hotel Management
Ellen,Thank you so much for your stay with us and also taking the time to write a review. I appreciate that.
by A verified traveler
Posted 19 Mar 2024 on Hotels
Comment from Hotel Management
21 Mar 2024 by Randy W. - GM, Hotel Management
Lisa, sorry about your experience. Your review will be shared with my staff.
by A verified traveler
Posted 14 Mar 2024
The room was absolutely disgusting. 2 of the plug-ins didnt work. The room smelled like Dogs and the "Heated Pool" felt like we did the Polar Plunge. It was straight Ice Water. Thankfully, the nice man who was working the desk allowed us to cancel our 3 night stay. We were there for a grand total of an hour... quality Inn used to be our go to place but they have really went down hill. In my opinion id not only avoid this place but run as fast as you can from it....
Comment from Hotel Management
18 Mar 2024 by Randy - GM, Hotel Management
Sorry for your experience.
by A verified traveler
Above and beyond
Posted 12 Mar 2024 on HotelsFront desk host opened up pool for my kids, thought that was cool since rest of area was under restoration.
Comment from Hotel Management
14 Mar 2024 by Randy W. - GM, Hotel Management
Daniel,Thank you so much for your review and your stay with us.
by A verified traveler
Great stay for a bargain
Posted 11 Mar 2024 on HotelsEverything was great except that the indoor pool wasn't ready. It was sort of rready but the water was cold.
Great stay, good food, good food service ladies, nice front desk folks
Comment from Hotel Management
14 Mar 2024 by Randy W. - GM, Hotel Management
Sorry about the pool, it took longer than we thought to get the temp up in the pool.
by A verified traveler
Posted 11 Mar 2024 on Hotels
Almost everything was out of order. The laundry facilities were closed. We were told on the second day that the pool was finally ready only to go in there to freezing cold and dirty water. The hot tub was completely empty and filthy. The door to our room was incredibly difficult to open, had to force it a couple times.
Comment from Hotel Management
11 Mar 2024 by Randy W. - GM, Hotel Management
Sorry about your experience. We had just opened the pool the day you were here and it takes some time to heat up 30,000 gallons of water. On our website it also states that our hot tub is in repair and will not be available until later this month. The laundry facilities have been taken off our website and have not been available for over a year.
by A verified traveler
Posted 4 Mar 2024 on Hotels
Comment from Hotel Management
14 Mar 2024 by Randy W. - GM, Hotel Management
Charles, thank you so much
