Ratings based on 777 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Clean? Not quite!

Posted 8 Jan 2023 on Hotels
Condo was not as clean as the last 2 times we stayed at this resort.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jan 2023 on Hotels
4 out of 5
by A verified traveler

Posted 31 Dec 2022 on Hotels
Very comfortable!
4 out of 5
by A verified traveler

Posted 27 Dec 2022 on Hotels
Staff very professional.
3 out of 5
by A verified traveler

Extra fees upon arrival rude front desk

Posted 13 Dec 2022 on Hotels
We come to Branson every December and honestly this would’ve become our go to BUT when I booked this hotel I called and asked if there were any cleaning fees or resort fees and the lady told me no it would only be what I paid on booking.. so I booked.. when I arrived I was told by the front desk supervisor on 12/9 at 8ish pm that I needed to pay $50 I asked why and told her I was told there was no extra fees and she then lowered it to $20 and with my kids standing there at 8pm at night told me she would not give me the room key without the $20 regardless of what I was told. So hidden fees and that much of. A fit for $20? Idk what I might be charged extra next time and the customer service was so awful I wouldn’t go back there ever.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2022 on Hotels
1 out of 5
by A verified traveler

Posted 4 Dec 2022
This might be more on Expedia than it is on the actual resort. We arrived late in the evening and were informed they didn’t have our reservation. We waited 40 minutes for them to figure it out and issue us a room. Once we arrived at the room we received a knock on the door and were told that we were accidentally sent to a dirty room. Once we made it to our actual room I was shocked at how different it looked than the photos. The room I had intentionally booked look nothing like the photos on Expedia. Different layout and much older than the photos had shown. This was for our first wedding anniversary and I was pretty upset. We left a night early because we didn’t want to stay in the room and decided we’d rather just make the drive back home that night. The staff was kind and handled it the best they could but this was a super disappointing experience. Would not book again.
4 out of 5
by A verified traveler

Posted 28 Nov 2022 on Hotels
Only complaint is the WiFi was terrible and the tvs are old and blurry
5 out of 5
by A verified traveler

Posted 18 Nov 2022
Love staying there. It’s usually our go to place to stay. Always nice folks and nice big condo units. Close to strip and Walmart just down the street. Definitely will stay there again!!!
5 out of 5
by A verified traveler

Posted 19 Oct 2022
We enjoyed our stay
Back to Hotel Details Showing Reviews 1 - 10 of 777 Next