Ratings based on 1,331 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2024
Everything was perfect! The only issues was the room was very dusty and the toilet looked dirty or stained.
Comment from Hotel Management
23 Apr 2024 by GM, Hotel Management
Dear Ben, Thank you for sharing your kind feedback regarding your experience with us! We're pleased to know you were primarily satisfied with your stay; however, we apologize for our cleanliness oversights. We hope this will become the first of many visits. Best, John Parker, GM
by A verified traveler
Posted 19 Apr 2024
Front desk was not prepared for our arrival
Comment from Hotel Management
19 Apr 2024 by GM, Hotel Management
Dear Heather, I'm very sorry for your poor arrival experience and regret any frustration caused. It was our pleasure hosting you, and we hope to see you again for a flawless experience. Sincerely, John Parker, GM
by A verified traveler
Posted 16 Apr 2024
Food was wonderful for our conference, fresh "light breakfast" was yogurt, granola, fresh fruit, and egg sandwiches, or biscuits daily. Beverages throughout the day. Very clean and friendly staff. A most enjoyable stay.
Comment from Hotel Management
17 Apr 2024 by GM, Hotel Management
Dear joann, It is wonderful to hear that we provided an enjoyable conference experience! Thank you for taking the time to share the highlights of your stay. We hope to have the opportunity to host you again soon. Best, John Parker, GM
by A verified traveler
Posted 10 Apr 2024
Ambience of the place
Comment from Hotel Management
11 Apr 2024 by GM, Hotel Management
Dear Patricia, We appreciate your kind review and are glad to know you enjoyed our resort while you were our valued guest. We hope to see you again should your travels bring you back to our area. Best, John Parker, GM
by A verified traveler
Posted 9 Apr 2024
Beautiful view. Friendly and helpful staff.
Comment from Hotel Management
11 Apr 2024 by GM, Hotel Management
Dear Christy, Thank you for your kind rating! We are delighted to know that our team was able to provide you with an exceptional stay. It was truly a pleasure to have you as our guest, and we would be honored to welcome you back again soon. Best, John Parker, GM
by A verified traveler
Posted 4 Apr 2024
Very nice hotel. Very friendly. A little pricey. Kids loved it.
Comment from Hotel Management
4 Apr 2024 by GM, Hotel Management
Dear Deanna, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor our guest experience. I’m glad to hear you enjoyed our friendly service and very nice hotel. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, John Parker, GM
by A verified traveler
Posted 3 Apr 2024
Great views and loved the balcony
Comment from Hotel Management
4 Apr 2024 by GM, Hotel Management
Dear Karen, Thank you for taking the time to reflect on your recent stay with us and for sharing your experience with other travelers. We are pleased to learn that the great views and your balcony were the highlights of your visit. It's great to hear that we were able to provide you with a satisfying stay. We look forward to welcoming you back again in the future. Best, John Parker, GM
by A verified traveler
Posted 1 Apr 2024
The w
Alls are very thin you can hear all conversations in the hall way and in all rooms around the room. Very short staffed
Comment from Hotel Management
1 Apr 2024 by GM, Hotel Management
Dear Danny, I am sorry to hear that noise pollution disturbed your comfort during your stay. Please accept my apologies for any inconvenience caused. At our hotel, providing our guests with a comfortable and enjoyable stay is our top priority, and we regret that we did not meet your expectations. We appreciate your feedback as it helps us to improve the guest experience. Thank you for taking the time to share your review. Sincerely, John Parker, GM
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
30 Apr 2024 by GM, Hotel Management
Dear Jonathan, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, John Parker, GM
by A verified traveler
Posted 31 Mar 2024
Atmosphere
Comment from Hotel Management
1 Apr 2024 by GM, Hotel Management
Dear Terry, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, John Parker, GM
