Ratings based on 83 Verified Reviews

4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Saratoga Springs

Posted 30 Nov 2023
Very clean
Comment from Hotel Management
16 Dec 2023 by A Equipa, Hotel Management
Thank you for your review, it means a lot to us! We work hard every day to satisfy our customers! Thank you for your visit and we hope to see you again! Best regards,
4 out of 5
by A verified traveler

Posted 29 Nov 2023
We stayed in one of the "bungalos", of which there are several located behind the main hotel. It was a wonderful experience, except that the wireless internet does not have signal that far back from the main building.
Comment from Hotel Management
16 Dec 2023 by A Equipa, Hotel Management
Thank you for your review, it means a lot to us! We work hard every day to satisfy our customers! We are very sorry about the internet, we will work to improve the negative points.Thank you for your visit and we hope to see you again!Best regards,
3 out of 5
by A verified traveler

Posted 26 Sep 2023 on Hotels
Comment from Hotel Management
27 Sep 2023 by A Equipa, Hotel Management
Obrigada pela sua avaliação, é muito importante para nós! Trabalhamos diariamente, para satisfazer os nossos clientes! Obrigada pela sua visita e esperemos voltar a vê-lo! Com os melhores cumprimentos,
5 out of 5
by A verified traveler

Posted 9 Jun 2023 on Hotels
Comment from Hotel Management
14 Jun 2023 by A Equipa, Hotel Management
Obrigada pela sua avaliação, é muito importante para nós! Ficamos felizes por ter ficado satisfeito! Obrigada pela sua visita e esperemos voltar a vê-lo! Com os melhores cumprimento
3 out of 5
by A verified traveler

An adequate hotel, no more than that.

Posted 16 Sep 2022 on Hotels
The hotel was clean, well-appointed and comfortable. The food in the restaurant was just ok. The location of the hotel was very dull, too far from town.
Comment from Hotel Management
28 May 2023 by A Equipa, Hotel Management
Thank you for your review! We are sorry that we did not meet your expectations. We will try to correct the negative aspects, regarding the distance that the Hotel is from the city there is nothing we can do, but we thank you once again for your feedback. Best regards,
5 out of 5
by A verified traveler

Posted 12 Sep 2022
Very clean and friendly staff.
Comment from Hotel Management
28 May 2023 by A Equipa, Hotel Management
Thank you for your review, it is very important to us! We work daily to satisfy our customers! Thank you for your visit and we hope to see you again! Best regards,
3 out of 5
by A verified traveler

Adequate overnight stay in transit.

Posted 6 Aug 2022 on Hotels
In excess heat we hurried to the hotel to use the advertised swimming pool. Closed to guests due to pre booked wedding ; next day packed with previous day's wedding guests, no available seating. Disappointing with no warning, although we understand their economic needs. Food mediocre but avoided drive into the town. Small room with air- con a blessing.
Comment from Hotel Management
28 May 2023 by A Equipa, Hotel Management
Obrigada pela sua avaliação! Lamentamos, não termos correspondido às suas expectativas. Procuraremos corrigir os aspetos negativos e entendemos que pode ser melhorada a questão da acessibilidade.
4 out of 5
by A verified traveler

Posted 11 Jun 2021 on Hotels
Super friendly and helpful staff. Beautiful location if you like walking and cycling.
Comment from Hotel Management
11 Jun 2021 by Hotel Estalagem Turismo, Hotel Management
Thank you very much for your positive feedback! You were very kind! We hope see you again! Best regards!
5 out of 5
by A verified traveler

Posted 1 Jun 2021 on Hotels
We had a lovely stay. The staff was very friendly and helpful. The pool was very comfortable.
Comment from Hotel Management
1 Jun 2021 by Hotel Estalagem Turismo, Hotel Management
Thank you very much for your opinion! It means a lot to us! We are glad to provide you a lovely stay :) We hope for a next visit! Best regards
5 out of 5
by A verified traveler

Posted 5 Apr 2021
Being a family run hotel there is a lot of character - rooms and common areas are all of very high standard (no cheap materials). Hotel staff were very friendly and accomodating to all my needs.
Comment from Hotel Management
5 Apr 2021 by Staff, Hotel Management
Thank you very much for your opinion! It means a lot to us! We work everyday for our clients satisfation :) And you are welcome!
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