Ratings based on 119 Verified Reviews
4.2 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Aug 2023
This accommodation has a lot of potential. The pool is great. The apartments are really large and clean. There are a few restaurants on the property that no longer function except to serve special events which is unfortunate because it’s in the middle of the country with nothing closeby. The office is a mile away from the accommodation. Google maps does not lead you directly to the office. The people running the place are very nice & helpful. There’s a good restaurant they run attached to the office.
by A verified traveler
Posted 17 May 2023
The property was difficult to find as the Expedia link did not rake you to the property . The property itself was not at all clearly marked and appeared to be a shop ! No instructions on how to use the coffee machine . Just all in all , a bit frustrating.
Comment from Hotel Management
17 May 2023 by Maria Soares, Hotel Management
Good afternoon,We thank you in advance for your comment.We are sorry that your experience did not meet your expectations. We will duly analyze the points you mentioned.The reception of A. Montesinho Turismo is located at the address indicated on Expedia, where, within opening hours, someone is always available to clarify any question regarding reservations.Hoping to have the opportunity to welcome you back, we send you our best regards.
by A verified traveler
Posted 25 Jul 2021
This is not a hotel and so Expedia should be more clear about that and not have it show up in a hotel search. This is more like a cabin rental where you rent a room in a house with shared common areas. The house we were in is quite dated and both the facilities and the decor could use updating. The bathrooms were small with very old and rusty fixtures.
by A verified traveler
Posted 31 Dec 2019 on Hotels
Cute spot with various facilities, including restaurant, farm sites and nice little shop. Nice room (w/ private bathroom) but also access to a communal living room with fireplace and kitchen. Unique and neat spot, would recommend
Comment from Hotel Management
3 Jan 2020 by Alexandrina Fernandes, Hotel Management
Thanks Amelia, for the visit and your review. Hope you can come again. Best regards from A. Montesinho team,
by A verified traveler
Rather strange experience, not a hotel but rooms
Posted 16 Sep 2019 on HotelsReception telephoned us the day we were arriving to check our arrival time, I felt they stayed behind just for us. We took suitcases and dog out of the car only to be told our room was 1km away and to follow the receptionist in our car. The room was OK, we shared an apartment with another couple. All advertised facilities on site were closed except for the pool. We had to travel back to get something to eat, the food was not great, we're sorry to say. The place was typical, rustic and peaceful. The place clearly won many awards in the past and has the potential to be great once again but we were left with the impression that the current management do not seem to be doing it justice.
by A verified traveler
Posted 7 Sep 2019
by A verified traveler
Posted 23 Jun 2019
Comment from Hotel Management
26 Jun 2019 by Alexandrina, Hotel Management
Dear Guest,
Thank you for your rating and we hope you had a pleasant rest days.
We work every day to improve service to our customers.
We look forward to welcoming you back very soon.
With best regards from the whole team of A. Montesinho Turismo,
Alexandrina Fernandes
by A verified traveler
Average place, not so great service
Posted 11 Jun 2019 on HotelsAverage place. Location is not great, but environment in the mountains was pleasant. However, when the hot water was not working in the morning they still didn't show flexibility with the checkout time. The first contact by phone before the check in was not the best either. Overall, decent place, 12mins driving from the center which needs to improve the way they take care of costumers
Comment from Hotel Management
19 Jun 2019 by Alexandrina Fernandes, Hotel Management
Dear Guest,
Many thanks for choosing A. Montesinho Turismo.
We would like to thank you for the comments, regretting that the experience you have experienced has not met all your expectations. We will do the internal analysis, in the sense that we can correct some of the mentioned points, which are usually very appreciated by those who visit us.
Hoping to have the opportunity to welcome you soon,
we offer our best wishes,
by A verified traveler
call first for acurate description
Posted 21 Aug 2018 on Hotelsshort brake with family
by A verified traveler
Posted 3 Aug 2018
Pros: a
Cons: a
Location: a
the pictures off the site is not de same in reality. the rooms are 1 km from the pool, anda that was not writen on the reservation
Comment from Hotel Management
8 Aug 2018 by Fernandes, Hotel Management
Dear Guest,
Many thanks for choosing A. Montesinho Turismo.
We would like to thank you for the comments, deeply regretting that the experience you have experienced has not met all your expectations. We will do the internal analysis, in the sense that we can correct some of the mentioned points, which are usually very appreciated by those who visit us.
