Ratings based on 898 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 May 2024
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5 out of 5
by A verified traveler

Posted 21 Apr 2024
Thanks to Mariangel, she did an unevaluable gesture with us so we feel comfortable when the elevator stop working. She acted immediately trying to solve the issue ASAP, and she made it!
Comment from Hotel Management
22 Apr 2024 by Caiti D, GM , Hotel Management
Thank you so much for recognizing Mariangel's exceptional service! We're delighted to hear that she went above and beyond to ensure your comfort when the elevator stopped working. Mariangel's quick and effective response is a testament to our commitment to providing excellent service and ensuring our guests' satisfaction. We will be sure to pass along your kind words to Mariangel and celebrate her dedication to guest care. Your comfort and well-being are our top priorities, and we're glad we could resolve the issue promptly for you. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back on your next visit!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Apr 2024
5 out of 5
by A verified traveler

Posted 9 Apr 2024
Overall a good choice
5 out of 5
by A verified traveler

Posted 8 Apr 2024
It was very friendly
5 out of 5
by A verified traveler

Posted 6 Apr 2024
Clean property
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Apr 2024
5 out of 5
by A verified traveler

Posted 1 Apr 2024
Convenient location. Very clean
5 out of 5
by A verified traveler

Posted 31 Mar 2024
Check in was fast and easy!! Our room was clean and the most comfortable beds ever
Comment from Hotel Management
22 Apr 2024 by Caiti D, GM , Hotel Management
We're thrilled to hear that you had such a positive check-in experience and that you found your room to be clean and comfortable, with the most comfortable beds ever! Providing a seamless and efficient check-in process is important to us, and we're glad we could make that happen for you. Comfortable accommodations are a top priority, and we're delighted that you enjoyed a restful night's sleep on our cozy beds. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another comfortable and enjoyable stay in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.
5 out of 5
by A verified traveler

Posted 29 Mar 2024
Convenient, clean, quiet