Ratings based on 15 Verified Reviews

4.3 out of 5
89% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by Simon

New Year's Eve Getaway

Posted 3 Jan 2018 on Hotels
We were met with a beautiful cabin! It was nice and toasty and very clean. We also ate at the restaurant and were very happy with the friendliness and welcoming attitude of every staff member there! They also had a great playlist of as soon as we entered the restaurant! We would highly recommend this resort!
5 out of 5
by Anna

Awesome!

Posted 2 Jan 2018 on Hotels
It was great escape from toronto!! Loved every minute!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from London, England

Posted 14 Nov 2017
Pros: Location, location, location
Cons: More pans and utensils for cooking
Location: Lots of water activities and walks in the woods and along streams and waterfalls. Bracebridge is very nice town with some lovely eating places.
Wonderful location and very friendly staff. As we were outside of the peak the restaurant wasn't open every night but when it was the food was very good - and so convenient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted 10 Oct 2017
Pros: Beautiful location on river inlet
Cons: Better mattress and improved sofa and chair in sitting area would be nice.
Location: Lots of hiking trails nearby, local breweries, Johnson's cranberries near Bala, bakery in Port Carling
Enjoyed a dinner at the lodge one night. Waiter was very attentive. Such a beautiful location.
Comment from Hotel Management
16 Oct 2017 by General Manager, Hotel Management
Dear Guest We would like to thank you for your comments, compliments and patronage.While your compliments are always appreciated it is your comments and constructive criticisms that help us to provide a better experience for our future guests and grow our business. We will be looking at replacing the mattress and sofa beds in many of our cottages. Thanks again for your feedback and we hope to see you again at Patterson Kaye Resort. Regards Hospitality Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place

Posted 4 Sep 2017
Great experience Louts for Kids to do... beautiful views Definely look forward to going back
Comment from Hotel Management
16 Oct 2017 by Hospitality Team-Patterson Kaye Resort, Hotel Management
Dear Guest We are extremely pleased to know that our resort met your expectations. As a small intimate resort our guests are akin to our family members when they are here. We do have a lot for kids to do and enough for adults to relax. We look forward to hosting you again soon. Regards
5 out of 5
Recommended
for Families
by A verified traveler

Nice cottage, close to beach, friendly staff

Posted 4 Sep 2017
Pros: Friendly staff, a great lakeside view and very cozy accommodations.
Cons: Water in cottage had a slight yellow tinge. Carpets could use a deep cleaning.
We stayed at the Diana Cottage for 3 days and thoroughly enjoyed the experience. The Patterson Kaye Staff were extremely friendly and always willing to help or even just say hello upon passing by on the resort grounds. We had dinner at the hotel and thoroughly enjoyed the house Shepard pie and Derby pie desert. The only downfall was that the room carpets were slightly stained and looked like could use a bit of a steam cleaning. Also, the water in the cottage had a slight yellow tinge. Overall, a great experience. We will return
Comment from Hotel Management
16 Oct 2017 by Hospitality Team- Patterson Kaye Resot, Hotel Management
Dear Guest We would like to thank you for your wonderful comments. I am extremely pleased to know that our staff have contributed for a more pleasant vacation experience.As a small resort our goal is to connect deeper with our guests to ensure that we meet and exceed their expectations. We will be addressing the issues you've mentioned and trust that if you do vacation with us again this situation would have been corrected. Again thank you so much for your kind comments and favourable rating of our resort. Best Regards
4 out of 5
Recommended
for Families
by A verified traveler from Missisauga

Nice Hotel

Posted 23 Aug 2017
Very nice resort................................................................................................................................................................................................................................
Comment from Hotel Management
28 Aug 2017 by General Manager, Hotel Management
Thank you for your patronage and review. We are constantly working to improve our guest experience. Hope to see you again soon. Best Regards Guest Service Team a tPatterson Kaye Resort
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Muskoka Interlude

Posted 23 Aug 2017
Stayed two nights while visiting relatives at a nearby cottage. The setting is on a secluded back water of lake Muskoka. The cottages are a little close together but the setting with beach, calm shallow water, docks and water toys make it great for a family stay. The cottage itself was large clean and overlooked the water - very pleasant. All in all, a good place to spend some time.
Comment from Hotel Management
28 Aug 2017 by General Manager, Hotel Management
Dear Guest On behalf of the staff and management of Patterson Kaye please accept our thanks for your review and patronage. We are happy that you had a pleasant experience with us. We are constantly working to improve our guest experience and trust that you can visit us again in our little paradise. Kindest Regards From the Guest Service Team at Patterson Kaye Resort
4 out of 5
Recommended
for Everyone
by A verified traveler from Barrie, ON

Nice relaxing place

Posted 6 Aug 2017
I loved the place and location. The beach is really nice. The activities room is not well maintained and they are short in canoes and kayaks, only 5 all total for the whole resort. The restaurant is overpriced and extrwmely slow, but there is good places where to it near the area, just 5 minutes away. The view is spectacular... that is why I loved it.
Comment from Hotel Management
31 Aug 2017 by General Manager, Hotel Management
Dear Guest We appreciate your patronage and feedback. Sorry we were unable to meet all your needs but we're very happy that loved our resort,the view, location and beach. We will address the issues you mentioned with the hope that we can meet your needs in the future. We hope that you'll visit us again. Sincerely Hospitality Team Patterson Kaye Resort
3 out of 5
by A verified traveler

well we stayed at one of the cheapest rooms availa

Posted 19 Jul 2017
Pros: food
Cons: place is old.
Location: close to town
there was one plate to use, ants ,large ants in room , they never vaccumed room, dead ants all over. but the cheapest room, it wasn't bad.
Comment from Hotel Management
31 Aug 2017 by General Manager, Hotel Management
Dear Guest: We'd like to thank you for your patronage and feedback. Some of our cottages are rustic, but very functional and meant for the budget vacationers as you've specified. Our larger and more modern cottages are exceptional and are a little higher priced. I am sorry that your experience was marred by these little creatures. This year we've seen an enormous amount of critters due to the inclement weather. Our housekeeping generally does a good job and I'm disappointed that they've missed the mark this time around. We would appreciate if you would consider us again for your next vacation where we can make it up to you. Sincerely General Manager Hospitality
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