Ratings based on 253 Verified Reviews
4.4 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Apr 2024
My mother who was elderly had to do 4 flights of stairs and no lift.
by A verified traveler
Posted 14 Mar 2024
by A verified traveler
A lot of money for unhygenic facilities
Posted 12 Mar 2024 on HotelsThe Sebel was more expensive than I normally pay. Therefore, I was very disappointed & shocked when I found dirty & unhygenic conditions. A pair of cooking scissors I used to cut my milk carton had most of the blade covered in old baked-on food which took ages to scrub off. Unfortunately I didn't see the baked on food until after I had used the scissors. 2days later I felt ill. The cutlery drawer had food crumbs, the forks were greasy, so I ate with a disposable fork I had. The carpet had several brown stains including one lge one that was half the size of a small plate. Cake or biscuit pieces were on the carpet. The glass doors had very visible smears. Important phone calls dropped out due to no reception. I couldn't turn the light dimmer off so had to sleep with lights on. Back door locks facing a main road were flimsy & I didn't feel secure, kept hearing strange noises, & didn't sleep much. I had difficulty using the key card - tried 4-5 times before it opened. On top of conditions that you would expect to find in a cheap motel, guests had to take out garbage. I am not usually a complainer, but this was worst hotel experience for a very very long time.
by A verified traveler
Posted 31 Jan 2024 on Lastminute
by A verified traveler
Posted 2 Jan 2024 on Hotels
Great accommodation, great location. Good size for families.
by A verified traveler
Posted 8 Dec 2023 on Wotif
Comment from Hotel Management
2 Jan 2024 by Adam Wozniak, Hotel Management
Dear Darren,We very much appreciate your feedback. It's a pleasure to know you enjoyed your stay with us. I hope we can welcome you again any time soon.Best RegardsThe Sebel Team
by A verified traveler
Posted 23 Sep 2023 on Hotels
by A verified traveler
Posted 18 Aug 2023
Very quiet property clean modern apartment beautiful gardens well maintained only issue pool was some distance from our apartment 205 highly recommend.
Comment from Hotel Management
18 Aug 2023 by Adam Wozniak, Hotel Management
Dear Brian,We very much appreciate your feedback. It's a pleasure to us to know you enjoyed your stay with us.I hope we can welcome you again any time soon.Best RegardsThe Sebel Team
by A verified traveler
Posted 29 May 2023 on Hotels
by A verified traveler
Posted 23 Mar 2023 on Wotif
