Ratings based on 827 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
Location is very good
The room was clean but lacked some maintenance the power point in the bathroom didn't work nor did the power point for the electric jug.
I really thought they would also supply a microwave in the room.
by A verified traveler
Posted 24 Apr 2024
Great spot for quick stay!
by A verified traveler
Posted 24 Apr 2024
Staff very helpful. Struggle to climb stairs. Changed to downstairs room with no hassle. Hotel is clean and tidy with plenty of parking. Wonderful bed. Will stay again.
by A verified traveler
Posted 22 Apr 2024
We stayed here for a night in mid April 2024.
They will take copies of your credit card and drivers license on check in. Copying a drivers license is not that uncommon, although disappointing. Copying all the details on a credit card is uncommon, and very poor practice. Processes here pose a material risk of fraud/identity theft.
It was generally neat, clean and quiet. The associated hotel conveniently has a bistro and pizza restaurant, and it is an easy few minutes walk to the shops, cafes and restaurants.
There is reverse cycle split system heating and cooling. It struggled to get a lot of warmth into the room - the brick walls that help with noise also tend to retain the cold.
Power points next to the bed are located low and behind the bedside table. You can plug your phone in there, although it will require a bit of work.
The bathroom and shower will be good for someone who is tall, and hot water delivery was strong and consistent. The bathroom does get very steamy and wet in the absence of an exhaust fan.
Both Netflix and Prime were logged in and ready to use - not sure whether this was intended, or a previous guest did not log out.
Wifi is included. Download and upload speeds were 27.5 Mbps and 8.1 Mbps respectively.
There is open air onsite parking. It is a little tight but reasonably usable.
by A verified traveler
Posted 6 Apr 2024
by A verified traveler
Posted 27 Mar 2024
It’s all good
by A verified traveler
Posted 8 Mar 2024 on Wotif
I liked everything about the Imperial Hotel will defernitly be staying again
by A verified traveler from Highett
Posted 5 Mar 2024
Ok but average for the price
by A verified traveler from Kirrawee
Posted 24 Feb 2024
Room was spotlessly clean and very spacious. Beds were comfortable. Excellent value.
by A verified traveler
Posted 23 Feb 2024 on Wotif
The property is dated and the rooms smell musty.
Basic amenities.
