Ratings based on 413 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
The parking area is not quite good specially when its raining. Bathroom tiles a bit old looks like theres a mold on it. Over all we had a good stay in the hotel.
by A verified traveler
Relaxing
Posted 1 Mar 2024 on HotelsWe had a wonderful stay at this lovely old hotel. To be honest the furniture in our room was a little worn, ripped chair fabric etc and the communal areas have seen better days but the place is due for a complete overhaul soon which bring back it’s original appeal. The food in the restaurant was absolutely delicious and beautifully presented . A very relaxing couple of days
by A verified traveler
Posted 8 Feb 2024 on Wotif
The rooms were a bit tired, we were upset not to be able to dine anywhere on site (I know we whould've booked)
But the room service menu was awful, limited and impossible to order. Not everyone likes raw food, my wife is allergic to seafood amd that left nothing for us. Whats wrong with a nice (well cooked) burger for instance? Especially as we'd left home not having eaten as we thought we'd at least get a seat somewhere or get room service. Instead we had a pkt of chips and some snakes!
by A verified traveler
Posted 26 Jan 2024
Very beautiful garden, swiming pool and spa. Really relaxing.
by A verified traveler from Port Macquarie
Posted 15 Jan 2024
We loved our stay, from the
moment we drove up the driveway we were impressed.
We booked the Deluxe Garden
Room and loved the view out over
the fountain. The grounds were
absolutely stunning, a different
hidden garden at every turn. Staff
were very friendly and proud of
the history of the property. Definitely recommend
by A verified traveler
Posted 7 Jan 2024
by A verified traveler
Posted 4 Jan 2024
This is a grand old property with so much more potential. The rooms are large and comfortable, however they do not have air conditioning or climate control, nor exhaust fans in the bathroom. There is a dusty smell throughout, and staff seemed to be absent everywhere except reception. We received a number of complimentary things as the service was poor...whilst this was appreciated, we would have preferred better service. Staff are lovely, there is just not enough of them. The spa area is amazing, and to have these included is a big bonus. Food was incredible, including the beautiful breakfast. The restaurant provided great quality food, but it would have been nice to have options other than degustation menus. Overall we had a very relaxing stay, and would recommend this place.
by A verified traveler
Posted 2 Jan 2024 on Wotif
by A verified traveler from Antibes
Posted 28 Dec 2023
One of the best gardens in Australia surrounding a majestic historic property. Alas, the new owners (since Apr 23) don’t appear to have funds for staff training, basic maintenance of the property or replacement of derelict furniture. The operation of this grand old house is a shambles.
by A verified traveler from Runaway bay
Posted 26 Dec 2023
