Hotels near Bowlero Chelsea Piers

"AWFUL experience overall. We arrived for check-in at midnight and the reception staff was extremely hostile. Any basic information had to be dragged out through questions, and the overall attitude felt very unwelcoming. One very important detail: the hotel charges $8 for every Amazon package received, which is NOT mentioned anywhere in their description. On top of that, the package pickup process is TERRIBLE — you have to wait in the same huge check-in line just to collect packages you already paid for at "available hours". We had 24 packages and ended up paying an ABSURD amount. It honestly felt exploitative and wasted hours of our trip, adding the stress on our moods. Some packages were marked as received but were lost somewhere in the hotel, so more waiting time and stress. What made this EVEN WORSE was how outdated and manual their processes were — staff were literally handling package tracking with paper and pencil by hand, which explains the disorganization. The bathroom had no ventilation/extractor fan, the room was cold, and there was no heating available. So discusting. I’ve traveled to NYC 4 times before and stayed in other hotels that were better, more professional and better priced. This hotel seemed to charge extra for absolutely everything while offering a much worse experience overall. Shoutout to the only truly helpful person we encountered there: Pablo from engineering, who kindly provided us with a portable heater. You suck, as a team and as a hotel."

"Pay attention to the elevators when you press you floor. It tells you what elevator to catch. Not sure the issues that people had.. catch the correct elevator and you have zero issues. "

"Good breakfast. Great staff."

"Great team at check-in desk. "

"Room was quite small, no room to even open a suitcase anywhere. Bathroom was also very cramped. The bedding and sheets were not comfortable. The room was clean though and staff were nice. Good location."

"Big, clean room, mini fridge was a bonus"

"The hotel is not like the pictures at all. It was old building and very very small rooms (by the way i know manhattan room but it’s not like this)"

"The double room I booked was not available upon check in. They gave me 2 queen rooms instead for the night. The next day we were to move to the double room, and had to wait an additional hour until it was ready. The staff made the entire situation more confusing than it needed to be, and was very disappointed with my stay."

"Nice hotel close to the central parts of New York. Short walk from Penn station"