Ratings based on 955 Verified Reviews

3.5 out of 5
74% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 27 May 2024
The staff were lovely and very friendly and helpful, it’s just that the rooms were very basic and the hotel in general was very tired
4 out of 5
by A verified traveler from Portsmouth

Posted 25 May 2024
Staff were friendly, price was very reasonable and the room had everything I needed.
4 out of 5
by A verified traveler

Posted 15 May 2024
Charmong hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Apr 2024
5 out of 5
by A verified traveler

Posted 11 Apr 2024
We came for a night on the way to Peppa Pig World (30 min drive away) and it had everything we needed and more. The kids loved the pool and the grounds. It was a 20 min walk from the beach but there was a supermarket/other shops just across the road. The room was a bargain, and had the basics you would need for a night's stay. Plenty of room for the kids (family room - 1 double and 2 singles.) The beds were comfortable. The staff were friendly and the breakfast was nice.
3 out of 5
by A verified traveler

Posted 10 Apr 2024
We had an enjoyable stay. The staff are very friendly and accommodating. The Laguna is within easy walking distance to all amenities in Bournemouth. The pool and games room facilities were an added bonus. Our room was small for a family room and the bathroom, whilst clean and in working order was very old.
3 out of 5
by A verified traveler

Posted 3 Apr 2024
Swimming pool for guests and car park
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Apr 2024
5 out of 5
by A verified traveler

Posted 1 Apr 2024
Grandson like a swimming pool. Play room. Easy to go to shopping centre and seaside
5 out of 5
by A verified traveler

Posted 1 Apr 2024
Friendly staff Clean and comfy room