Ratings based on 495 Verified Reviews

4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Mar 2024
Comment from Hotel Management
6 May 2024 by Cheyma de l'équipe Best Western., Hotel Management
Cher Gregor,Nous vous remercions pour cette jolie note attribué à notre établissement.Au plaisir de vous revoir !
3 out of 5
by A verified traveler

Wouldn't go back

Posted 11 Mar 2023 on Hotels
Wouldn't go back..it was located well for travel and food, service was good, beer was good, didnt sleep, expensive for what it was
4 out of 5
by A verified traveler

Posted 7 Mar 2023 on Hotels
Comment from Hotel Management
11 Mar 2023 by Cheyma de l'équipe Kyriad., Hotel Management
Cher Stephen,Merci pour cette merveilleuse note attribuée à notre hôtel.Au plaisir de vous revoir prochainement !
4 out of 5
by A verified traveler

Clean, comfortable and friendly.

Posted 24 Feb 2020 on Hotels
Small hotel that appears to be family run. Small rooms but clean and comfortable. Breakfast was very good. Everything seemed fresh and home made. Staff was very friendly and accommodating; even when I checked in 4 hours early. Not too much excitement in the area but the hotel is good.
Comment from Hotel Management
3 Mar 2020 by Jade de l'équipe KYRIAD, Hotel Management
Dear Mary, We thank you for this very nice comment concerning our establishment. We have larger rooms in an annex building which are superior rooms, they are also more modern and have a walk-in shower. We are delighted that you liked our hotel and it is with great pleasure that our staff will welcome you during a possible next stay with us! See you soon and hope to see you again,
3 out of 5
by A verified traveler

Posted 23 Jan 2020
An edge of town establishment that is in need of some TLC. Staff very friendly and helpful but rooms are basic and not particularly sound-proofed and towels/mats in a very basic bathroom were all frayed at the edges. Arriving late, was pleased that staff offered a hot pizza as it is quite a walk to the nearest restaurant.
Comment from Hotel Management
30 Jan 2020 by Jade de l'équipe KYRIAD, Hotel Management
Dear Anonymous, Thank you for your review. For information, the standard rooms will be renovated starting next April. We passed on your message to our entire team! Regarding towels, we regularly sort, an item will be done with our staff. Please excuse us. We do not have a restaurant but offer snacking for guests who do not want to leave our establishment. Hoping to see you again,
4 out of 5
by A verified traveler

Thanks

Posted 26 Nov 2019 on Hotels
The hotel was okay it was a short bussiness stay and exactly what i needed.
Comment from Hotel Management
26 Nov 2019 by Jade de l’équipe KYRIAD, Hotel Management
Dear Scott, Than you very much for your very good comments ! See you,
5 out of 5
by A verified traveler

Pleasant stay

Posted 25 Oct 2019 on Hotels
Clean rooms and pleasant stay for extended business trip
Comment from Hotel Management
26 Oct 2019 by Jade de l’équipe KYRIAD, Hotel Management
Dear Anonymous, Thank you for your pleasant comment. We are delighted to learn that your stay went well and it is with great pleasure that our team will welcome you during a future stay. I’ll see you soon!
4 out of 5
by A verified traveler

Passing Through

Posted 25 Sep 2019 on Hotels
Pleasant stay. Chose this hotel as its location was convenient for arriving at an even smaller village not far away, where I had an early morning appointment the next day. The room was clean and the service was correct. Opted for “Comfort” room, to ensure our, ahem, comfort. Nothing spectacular here, but overall, a clean, safe place to sleep if you’re passing through the region. +Front desk staff was pleasant +Room was clean +Kettle in room for making coffee, as I had to check out very early -Bed was a bit squishy/not very firm -Duvet was synthetic
Comment from Hotel Management
29 Sep 2019 by Jade de l’équipe KYRIAD, Hotel Management
Dear Stacey, Thank you for your comment! See you soon on your next visit to our region
3 out of 5
by A verified traveler

Posted 10 Aug 2019 on Hotels
The only poor area is the quality of the room. Separate wash basins from the shower and toilet is a poor standard. The public areas and staff were very good.
Comment from Hotel Management
21 Aug 2019 by Elodie, sous-directrice, Hotel Management
Thank you for your review. We have two type of room, next time you can choose the superior room to have better quality. Kind regards,
3 out of 5
by A verified traveler

Posted 5 May 2019
Room was basic, with a horrible plastic carpet. It was over-heated and the air con either wasn’t aircon or didn’t work. There was tea and coffee making facilities but only decaf coffee. Most worryingly the fire alarm went off around 2.30am, the guests evacuated and waited outside in the rain and at no point did we see a member of staff!
Comment from Hotel Management
18 May 2019 by Elodie, assistant manager, Hotel Management
Dear, do not hesitate to contact us about the heat, we can manage it at the reception. We can't change from heat to airconditionning on one room, we must change it for all the rooms at the same time. The fact is the tempature still changing and this week it was only 6°C during the night. Meaning that we can't turn off the heat at the moment. Our staff was present during this night and was discussing with the police because one of our guest decided to launch the fire alarm willingly. We are sorry that you've been distrub by this bad situation even if it's not our false... Kind regards,
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