Ratings based on 146 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Aug 2021
Great venue for an overnight stop. Self checkin at 11pm was very handy. Room comfortable and clean. Breakfast was just what we needed. Staff friendly. Would stay again.
by A verified traveler
Ok for a night.....
Posted 11 Nov 2018 on HotelsHad to wake up the night porter - the 24 hour check in is a computer - there is no front desk. As the had printed off my room code when I arrived it was not on the system so took ages to get into the room. Parking was secure. Room was old and tired...have to hold the shower head as it was broken and not fixed - not really acceptable. Bed was good that’s about it.
Comment from Hotel Management
13 Nov 2018 by Isabelle, Hotel Management
Dear Sir,
Thank you for your comment.
Indeed, the reception is closed at night but I had the pleasure to welcome you. We are present 24h / 24h.
Your remark about the old and tired room, we do not understand. The hotel was completely renovated two years ago.
For the shower head, it was simply unscrewed, but thanks for your comment, we could solve the problem.
We look forward to welcoming you to the B & B Valence Nord during your next stay.
Isabelle et Jean Marc
by A verified traveler
Posted 3 Sep 2018
The soap dispenser was empty and the reception closed after 21. Air conditioning in old state, smoke of cigarettes in the room. Not so satisfied as i thoughtni would be
by A verified traveler
Posted 24 Feb 2024
Sans soucis. Nickel
by A verified traveler
Réservation annulée sans prévenir
Posted 1 Feb 2024 on HotelsRéservation annulée sans le dire. Hotel complet et fermé à l'arrivée à 22h30
Comment from Hotel Management
2 Feb 2024 by v, Hotel Management
bonjourvotre reservation n a jamais ete annule
by A verified traveler
Médiocrité des hôteliers BandB sur Valence
Posted 15 Jan 2024 on HotelsAccueil médiocre de l’hôtesse qui s’est permise de me traiter de menteur alors que lui disais que j’essayais d’ouvrir la porte de ma chambre dont le fonctionnement était déficient.
J’avais opté pour B ans B Valence Nord suite à un très mauvais accueil de Band B Valence Sud précédemment. Dois-je tracer une croix sur BandB Valence ? Nous n’avons jamais eu ce problème sur BandB Beaune où nous allons régulièrement ?
Comment from Hotel Management
15 Jan 2024 by v, Hotel Management
bonsoiralors jamais je vous ai dit que vous étiez menteur(je ne me permettrais jamais ce genre de réflexions meme si le client se permet de dire que j ai un accueil mediocre....), je vous ai expliqué comment ouvrir la porte de votre chambre avec le code (lumière rouge et verte qui dès fois peuvent jouer des tours)je suis venu l'ouvrir et je vous ai souhaité bonne journée tout en étant courtoisece qui a pu vous embetter c'est que j ai reussi a ouvrir la porte directe et j en suis désolébonne soirécordialementvanessa
by A verified traveler
Posted 13 Dec 2023 on Hotels
Prima voor 1 nacht
by A verified traveler
Posted 31 Oct 2023 on Hotels
by A verified traveler
Posted 5 Oct 2023 on Hotels
by A verified traveler
Posted 31 Aug 2023 on Hotels
