Ratings based on 263 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
This was a great location for my visit to Kankakee. Lots of restaurant and store options. The staff was very helpful and kind. I booked my trip through Expedia, and I booked a king bed room, but the hotel was kind enough to call me back to notify me that Expedia overbooked the room and they were able to offer a different option for me if I was okay with that. Which I was very happy, thankful, and greatful for that. Hotel also had a great breakfast option.
by A verified traveler
Posted 16 May 2024
by A verified traveler
Posted 16 May 2024
by A verified traveler
Posted 14 May 2024
Great stay! The facility was clean and up to date. The room had all of the amenities we required, we also used t=he pool and ate the morning breakfast. No issues.
by A verified traveler
Posted 8 Apr 2024
The hotel and staff were fine. The complaints about the facility: carpet is boring, area in the shower needs some minor cleaning and sealing around the edge of the shower enclosure. The facility entrance access is terrible…it’s difficult to get into the area because it is surrounded by other hotels and not clearly very accessible. Especially at night. I had to go into the Hampton and ask the clerk how to get there and he said it’s a very common problem continually….. there’s one driveway blocked by huge painted blue cement blocks. This needs serious fixing!
by A verified traveler
Posted 5 Apr 2024
Everything was great.
by A verified traveler
Posted 4 Apr 2024
Heat place to stay
by A verified traveler
Posted 3 Apr 2024
Key wouldn’t work. Staff didn’t activate it
by A verified traveler
Posted 1 Apr 2024
Nice place to be!
by A verified traveler
Posted 22 Mar 2024
This was probably the best hotel I've ever stayed at. It was completely booked and we heard absolutely nothing during the stay. No slamming doors, running, talking, etc. breakfast was normal for hotels. Seating areas were nice. Room was super clean. Bathroom seemed like it needed some updates but still clean and comfortable.
