Ratings based on 495 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.6 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Mar 2024
Great setting in the countryside and on the beach. No parking allowed by the units (golf carts can be called for transport if necessary) making it very private and quiet
Comment from Hotel Management
26 Mar 2024 by Sheraton New Caledonia Deva Spa & Golf Resort, Hotel Management
Dear Carol, We would like to thank you for your comment and we are delighted to hear that you enjoyed your stay and appreciated the relaxing beachfront setting. We look forward to welcoming you back. Sheraton New Caledonia Deva Spa & Golf Resort Team
by A verified traveler
Posted 11 Mar 2024
Poor choice of food options and quality.Not much entertainment as we are far from anything.Expensive for what’s offered.
Comment from Hotel Management
26 Mar 2024 by Sheraton New Caledonia Deva Spa & Golf Resort, Hotel Management
Dear Patrick, Thank you for taking the time to share your experience. We're sorry to hear that you didn't enjoy our restaurant offering. Please know that we offer a wide variety of food at our various sales points. Indeed, our hotel is located in a secluded and relaxing setting, and we are truly sorry that this did not suit you. We look forward to welcoming you back.Sheraton New Caledonia Deva Spa & Golf Resort Team
by A verified traveler
Posted 10 Mar 2024 on Hotels
Comment from Hotel Management
26 Mar 2024 by Sheraton New Caledonia Deva Spa & Golf Resort, Hotel Management
Chère Marie Claire,Nous vous remercions pour votre notation suite à votre expérience, et serions ravis d'échanger avec vous. Dans l'attente de vous accueillir à nouveau,L'équipe Sheraton New Caledonia Deva Spa & Golf Resort
by A verified traveler
Posted 17 Feb 2024
We really enjoyed our stay in a beach bungalow. The room was spacious and very clean with an amazing bathroom. The property itself was lovely and peaceful (we checked in midweek) and it never felt crowded. We loved the pool and the open air spaces around the bar to relax.
The dining options are somewhat limited, and frequently several items on the menu were not available. The buffet breakfast, while varied, was a little off putting with the birds being so close to the food stations. Understandably it’s hot and you want the airflow from outside, however I think it would be wise to invest in some more food coverings. A few extra things in the room such as a few plates and some teaspoons would also be a great addition.
Overall we had a great time and loved the private beach the property sits on.
Comment from Hotel Management
26 Mar 2024 by Anne-Sophie, Hotel Management
Dear Zoe, We would like to thank you for this pleasant comment on your experience.The satisfaction of our customers is our priority and we are happy to know that you had a good time with us.We have taken on board your recommendations and look forward to welcoming you back soon,Sheraton New Caledonia Deva Spa & Golf Resort Team
by A verified traveler
Posted 22 Jan 2024
by A verified traveler
Posted 4 Jan 2024 on Hotels
It was ok, room is spacious and comfortable. For the size of the hotel there were very limited spaces next to swimming pool and not very comfortable access to the beach. Reception staff were not really friendly.
by A verified traveler
Posted 4 Jan 2024
by A verified traveler
Posted 31 Dec 2023 on Hotels
by A verified traveler
Such good potential.
Posted 30 Dec 2023 on HotelsWe had a lovely stay, the room was gorgeous.
A little disappointed that we would have liked to have hired the bikes and been on a snorkelling trip but no availability for a week. A shame this wasn’t mentioned prior to arriving.
We also paid a lot for a themed buffet- the food was average and rather tasteless.
Not enough staff for the number of guests- we waited over 40 minutes for a drink by the pool which arrived with no ice and was warm.
by A verified traveler
Posted 24 Dec 2023 on Hotels
