Ratings based on 168 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
Hotel was convenient and clean. Staff could not have been more helpful. Very convenient for return trip from Calais to Folkestone.
Car parking was booked in advance and very secure.
Area is ok but not the best . We stayed on a Monday and most eateries were closed.
In summary I would stay there again but as a convenient stop off for Le Shuttle. Staff were great!
by A verified traveler
Posted 24 Sep 2023 on Hotels
by A verified traveler
Posted 19 Aug 2023
The hotel was in excellent order. The lounge wasn’t welcoming, nor were the receptionists, apart from one particular gentleman. The breakfast wasn’t v good. The lift only went up one flight after which we had to struggle up two flights of stairs carrying a heavy suitcase… a problem for the elderly. It took three calls to have a faulty light bulb fixed.
by A verified traveler
Posted 18 Aug 2023
by A verified traveler
Posted 2 Jul 2023
An excellent hotel with courteous and pleasant staff. It is somewhere we return to again and again.
by A verified traveler
Charm
Posted 14 Jun 2023 on HotelsThis is a rather old fashioned hotel but not without charm or character. The superior room was fine but the shower was designed to flow away and not into the bathroom, which it did not which meant tiled floor was very slippy. The shower robes were very useful on route to jacuzzi and back. The jacuzzi was a lovely free extra. But one thing was very worrying on our last day up and ready to shower and depart the fire alarm went off. This was probably set of by a customer smoking in their room but the staff response was shockingly bad and we, and one French woman, appeared to be the only guests to have evacuated. She used the lift! We came in from outside to be told nonchalantly that it was a false alarm. This was really very worrying if it had been a real fire.
by A verified traveler
Posted 8 Jun 2023 on Hotels
The hotel itself is great, the room comfortable and the parking is extremely useful and secure. However, it's some way from the centre and, at least on a Tuesday, the hotel's restaurant is really the only place within sensible night-time walking distance. The restaurant is fine, but not great, and is significantly overpriced for what it is. I don't object to 70Euros a head, but I do expect the food and wine to be much better for that price.
by A verified traveler
Posted 3 Jun 2023 on Hotels
by A verified traveler
Posted 19 Apr 2023
Lovely hotel.
by A verified traveler from Hythe
Posted 10 Mar 2023
The room was spacious enough, comfortable and equipped with a kettle and mini-bar fridge. Decor is smart, clean bourgeois. Service at the bar, restaurant and breakfast room was excellent, as was the food in the restaurant. Though quite expensive, it was a memorable evening meal and we were very glad to have had the chance to eat there - worth the price!
