Ratings based on 340 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Feb 2024 on Wotif
Nice family room and very clean, enjoyed my stay.
by A verified traveler
Posted 6 Feb 2024
Very clean and comfortable beds.
by A verified traveler
Posted 22 Jan 2024
by A verified traveler
Posted 14 Jan 2024 on Wotif
Be aware this property allows smoking around the pool area. There was cigarette smoke blowing over the pool every time we went to use it, which ensured the pool wasn’t child or non-smoker friendly. Same with sitting on cabin deck. Smoking and non-smoking sections of the park would at least allow non-smokers to enjoy the deck of their cabin. We witnessed police attending by the property gates. We received daily text reminders to lock up cabin, valuables and vehicles. Didn’t feel like a safe area.
Comment from Hotel Management
14 Mar 2024 by Reception, Hotel Management
Good Afternoon Jo,Thanks so much for your feedback.We are sorry you have this experience at our park. smoking is not allowed in our pool area and signage is in place, whilst every effort is taken to ensure guests adhere to this, some guests have obviously not abided by the rules. As we cannot watch the pool area at all times due to other work requirements, we rely on customer feedback such as yours to address these problems. I ask that in future if you stay with us or any other discovery park that if this happens again that you please inform reception staff immediately at the time of incidence to be able to ensure your ability to use the facilities in a smoke free environment. whilst all cabins are smoke free inside, We cannot police people smoking outside of them. Since we have had our Security gates in place the incidents within the park have dropped by 80 percent but we do have a duty of care to send out daily adhoc saftey reminders for when reception or management feel the need. All rural towns have this same policy.We hope you to see you back in the park. Yours sincerely Discovery Parks
by A verified traveler
Posted 7 Jan 2024 on Wotif
by A verified traveler
Posted 30 Dec 2023 on Wotif
Loved it, staff was awesome and friendly, my family and i enjoyed our stay.
Thank you
by A verified traveler
Posted 17 Dec 2023 on Wotif
by A verified traveler
Posted 2 Nov 2023 on Lastminute
Simple and convenient
by A verified traveler
Posted 13 Oct 2023 on Wotif
Maintenance could be kept up more.
by A verified traveler from Kings Langley
Posted 5 Oct 2023
the park itself is great. good access to town. Lovely pool and good facilities for BBQ and laundry etc.
Unfortunately our cabin must have been an older one ?? it smelled of stale cigarettes we tried airing it but each time we went out and returned? not nice. while it was clean on the surface, the curtains had holes in them and probably contributed to the cigarette smell and the gas cook top had only 1 jet that worked. There are signs asking you to conserve water, yet the bathroom sink tap could not be stopped from running, not dripping, the shower taps needed some muscle but with force could be stopped. Didn't ruin our stay but I feel they have better cabins than we experienced.
