Ratings based on 998 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
The service was great, very friendly and genuine. Well staffed, so responsive. The room was pretty and had a great view. Loved having a fire place.
by A verified traveler
Posted 5 May 2024
by A verified traveler
Posted 2 May 2024
Great location, rooms are getting a little dated and truly miss the keurig that was there pre Covid, you are paying a hefty nightly rate for a luxury boutique hotel so that should be included .
by A verified traveler
Posted 29 Apr 2024
Very nice neighborhood
The hotel was really good
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 27 Apr 2024
Perfect stay
by A verified traveler
Posted 26 Apr 2024
The best hotel I have ever stayed in. It even smells phenomenal! The staff is super friendly and have a wonderful rapport with one another. 24 hour room service! Excellent food. I will stay at the Lenox whenever I’m in Boston. Love the original mail chute and character of the grand hotel.
by A verified traveler
Posted 24 Apr 2024
Cool place with fireplaces in executive rooms
by A verified traveler
Posted 21 Apr 2024
The Lenox Hotel is a wonderful hotel, the proximity to restaurants, shopping and local universities is perfect! Plenty of public parking in the area. It is a quick stroll to Newberry street for dining and top notch shopping. The staff here is very friendly and helpful! The breakfast in the hotel wa excellent. Definitely give it a try!
by A verified traveler
Posted 19 Apr 2024
The rooms are not in a perfect condition
