Ratings based on 24 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2022
by A verified traveler
Posted 2 May 2022 on Orbitz
It was a very enjoyable and comfortable stay. The owner personally serves her customers and makes them feel at home. My room was spacious and clean. The breakfast was family style; my scrambled eggs were delicious. However the breakfast cost was extra. Also, I didn't have a bathroom in my room, but using the shared bathroom wasn't a problem at all. The area around the hotel is all residential, but you can easily walk to restaurants, transportation, or enjoy the nature near the Boston Reservoir. This place will be my choice #1 when I travel to Boston again.
Comment from Hotel Management
6 May 2022 by Natalie, Hotel Management
Thank you so much for your kind review. I am pleased you enjoyed your stay. Hope to see you again in the future.
by A verified traveler
Posted 29 Apr 2022
POORLY REPRESENTED ON EXPEDIA. Nowhere on the website does it mention that this is a room in someone’s personal house. It appears on Expedia that this is a B&B, which are usually wonderful and we stay at a lot, but this did not feel like a B&B. It felt like we were an awkward friend asking to sleep over. My biggest complaint is that it does not say ANYWHERE that there is a shared bathroom. In fact, from the way it is displayed on the website, it suggests that there is a private bath in each room. As someone who navigates this website frequently, I know what items to look for when booking and read top reviews, which is why I feel so betrayed by the website. Not only is it a shared bathroom, but it is the owners personal bathroom, littered with their personal items. Neither my husband nor I felt comfortable using the bathroom to get ready let alone shower, which was an important step to our morning today. On top of that, the Cape Cod room we chose shared a very thin wall with the bathroom, so our heads when we laid down were practically against the toilet on the other side, and any time anyone else used the bathroom we were awakened.
This place was awkward, confusing, and a big waste of money for what we needed. Had it been properly presented on the website as a room in a home with a shared bathroom, we would not have chosen it for this stay.
Comment from Hotel Management
11 May 2022 by Natalie, Hotel Management
Dear Reegan,
We understand your confusion. You used to book hotels on the Expedia website, and this is not a hotel, this is a house. That is why we call it “Natalie House” and the very first picture you see is a picture of the house, not a hotel.
When you click on “Room Information” and look at Bathroom info it says: “Shared bathroom”. I am sorry, you did not see it. Unfortunately, this is the only place on the Expedia website where we can show that. It does not show up on the main page. We will talk to Expedia tech support to figure out how they can help us to show it on the first page.
I wish you would talk to me at the time of your arrival. We had a bedroom with a private bathroom available that night and I could easily move you there with no extra charge. We work hard and do everything to make our guests feel at home. Many of them are staying with us multiple times, every time they come to Boston. They appreciate the comfort, cleanness, convenience, and home-like atmosphere we provide.
Best wishes for your future travels,
by A verified traveler
Posted 17 Apr 2022
Our room was comfortable and quiet. Natalie, the host, was super friendly and interesting to talk to. She provided a hot home made breakfast with lots of additional options to meet various people's tastes. We definitely would love to return!
Comment from Hotel Management
18 Apr 2022 by Natalie, Hotel Management
Thank you so much for taking the time to write us this great review! We’re glad you enjoyed your stay and hope to see you again in the future
by A verified traveler
Posted 3 Apr 2022
Host was very nice and accommodating. Place was super clean and comfortable.
Comment from Hotel Management
5 Apr 2022 by Natalie, Hotel Management
Thank you for your review. We hope to see you agan
by A verified traveler
Posted 8 Nov 2021 on Orbitz
Best place in Boston!
Comment from Hotel Management
9 Nov 2021 by Natalie House, Hotel Management
We’re so glad you enjoyed your stay with us. We hope you’ll come back on your next trip to Boston
by A verified traveler
Posted 8 Oct 2021 on Orbitz
Natalie was lovely and offered to make us eggs in the morning. We only stayed one night so it was a quick trip but less expensive than a hotel.
Comment from Hotel Management
8 Oct 2021 by Natalie , Hotel Management
Thank you for your review. We hope to see you again in future
by A verified traveler
Posted 27 Sep 2021
Great area, walking distance to restaurants and Whole Foods. Rooms nicely decorated and had a mini-fridge. Bathroom had everything you could possibly need including Charmin Toilet Paper. Natalie was a delight-super friendly and helpful.
Comment from Hotel Management
28 Sep 2021 by Natalie , Hotel Management
Thank you so much for taking the time to leave us this review. We hope to see you again
by A verified traveler
Posted 7 Sep 2021
Natalie is a fantastic host! She did everything possible to ensure we had a great stay. The included breakfast was nice. The unit was clean and spacious and exactly what we needed for our quick trip to Boston.
Comment from Hotel Management
8 Sep 2021 by Natalie, Hotel Management
Thank you for your feedback. We look forward to welcoming you again.
by A verified traveler
Charming
Posted 27 Aug 2021 on HotelsAmazing and charming place! Highly recommended
Comment from Hotel Management
28 Aug 2021 by Natalie, Hotel Management
Dear Myrta,
Thank you for your review and happy you had a great stay. I hope to see you again soon.
