Ratings based on 972 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Apr 2024
by A verified traveler
Posted 22 Apr 2024
Clean and friendly staffs. I love staying in this historic hotel to learn more culture and history of Boston. Very outstanding and unique experience. Safe and convenient to get to subway, shopping, dining.
by A verified traveler
Posted 21 Apr 2024
Construction directly in front of hotel was not disclosed at booking. We would not have paid additional money for a front facing Cooley Square view room… when in fact there was no Cooley Square to actually view. Extremely disappointing. Also due to a “mechanical” issue with our room, we were not allowed to gain access to our room until well after 7pm. Not great after a long journey from the West Coast.
by A verified traveler
Posted 10 Apr 2024
by A verified traveler
Posted 9 Apr 2024
There is a beautiful grand lobby and the property was quiet so I can sleep well despite being on the first level close to the streets. The room was spacious and comfortable.
Comment from Hotel Management
16 Apr 2024 by Fairmont Copley Plaza, Hotel Management
Thank you for being our guest, Kenneth! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!
by A verified traveler
Posted 8 Apr 2024
Excellent location and great accessibility.
Comment from Hotel Management
16 Apr 2024 by Fairmont Copley Plaza, Hotel Management
Thank you for being our guest, Elaine! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!
by A verified traveler
Posted 8 Apr 2024
Beautiful hotel in the perfect spot. My only critique would be the size of the bathrooms. Granted it’s an old hotel but the tiny bathroom is difficult to manage even for one person
Comment from Hotel Management
16 Apr 2024 by Fairmont Copley Plaza, Hotel Management
Thank you for being our guest, Nathalie! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!
by A verified traveler
Posted 7 Apr 2024
by A verified traveler
Posted 7 Apr 2024
Excellent and very friendly staff.
Comment from Hotel Management
16 Apr 2024 by Fairmont Copley Plaza, Hotel Management
Thank you for being our guest, Christian! We are delighted to learn you enjoyed your stay at Fairmont Copley Plaza. Please come back soon!
by A verified traveler
Posted 6 Apr 2024
