Ratings based on 824 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 2 Jun 2024
The staff were very accommodating. The property was very clean. when we stopped to have a few drinks at the end of the evening a Glass House wine in an absolutely soda drink we $20 each that price is completely outrageous. Something you were expecting New York City.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jun 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 May 2024
4 out of 5
by A verified traveler

Posted 31 May 2024
old building
3 out of 5
by A verified traveler

Posted 20 May 2024
My spouse and I stayed overnight here and liked the room/ambiance of the hotel, however, the room wasn't cleaned very well - the bathroom and carpet were dirty. And when we arrived, the front desk staff did a poor job of explaining the layout of the hotel, which was confusing!
2 out of 5
by A verified traveler

Posted 19 May 2024
Poor customer service.. no instructions on hotel amenities or breakfast time
5 out of 5
by A verified traveler

Posted 18 May 2024
Noah, the Front Desk Attendant, was especially welcoming and helpful. I told him I was taking my son to the Neil Young concert at the XFINITY CENTER in Mansfield. He kindly remarked that he saw Neil Young at the same venue, and pleasantly offered parking advice. He was terrific!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 May 2024
5 out of 5
by A verified traveler

Posted 13 May 2024
Private
5 out of 5
by A verified traveler

Posted 11 May 2024
Great